Expérience Beauté is tailored for beauty industry professionals seeking to streamline their operations and enhance customer satisfaction. Targeted at salons and spas, it excels in appointment management, inventory tracking, and customer relationship management, setting it apart from other market solutions.

What are the main features of Expérience Beauté?

Efficient Appointment Scheduling

Expérience Beauté offers a powerful appointment scheduling system that simplifies booking processes. Designed for ease of use, it helps you manage your salon's calendar effortlessly while maximising both staff availability and customer satisfaction:

• Real-time booking: Allow clients to book appointments 24/7 through an intuitive interface.
• Automated reminders: Reduce no-shows with automated text and email reminders for upcoming appointments.
• Custom booking rules: Set specific booking parameters like service duration, booking intervals, and staff preferences.

Comprehensive Inventory Management

Stay on top of your stock levels and ensure that you never run out of essential products with Expérience Beauté's inventory management tool. It's designed to keep your supply chain efficient and robust:

• Automated stock alerts: Receive notifications when inventory levels drop below predefined thresholds.
• Product categorisation: Organise products efficiently to track usage and sales trends more effectively.
• Supplier management: Manage supplier details and orders within the same system, simplifying the reordering process.

Enhanced Customer Relationship Management

Expérience Beauté strengthens client relationships by providing a centralised platform to track and manage customer interactions and preferences, ensuring personalised experiences every visit:

• Detailed customer profiles: Store client history, preferences, and personal notes to tailor services to their needs.
• Marketing tools: Utilize client data to create targeted marketing campaigns and stay connected with your audience.
• Loyalty programmes: Develop and manage customer loyalty schemes to drive repeat business and increase retention.