Domotel is designed to enhance hotel management by streamlining communication between staff and guests. Perfect for hotel operators and managers, its standout features include automated guest messaging, real-time staff collaboration, and efficient booking management.

What are the main features of Domotel?

Automated Guest Messaging

The first feature to explore in Domotel is its automated guest messaging, designed to enhance guest satisfaction and streamline the communication process.

• Send personalised welcome messages and information seamlessly upon guest arrival.
• Automate routine messages, including check-out reminders and feedback requests.
• Customise message templates to suit your hotel's unique branding and voice.

Real-Time Staff Collaboration

Domotel excels in fostering real-time staff collaboration, ensuring smooth operations behind the scenes at your hotel.

• Centralise all communications in one platform for easy access and management.
• Allow instant messaging between departments to swiftly resolve guest issues.
• Facilitate team scheduling with shared calendars and task assignments.

Efficient Booking Management

Experience unparalleled efficient booking management with Domotel, paving the way for effortless room reservations and occupancy management.

• Integrate with major booking platforms to consolidate reservations.
• Receive instant notifications for new bookings and cancellations.
• Utilise intuitive dashboards to monitor room availability and occupancy rates.

Guest Feedback and Analytics

Leverage Domotel’s guest feedback and analytics feature to continuously improve service and gain competitive insights.

• Collect reviews and feedback conveniently through the platform.
• Analyse trends and patterns to enhance guest experience.
• Access detailed reports to inform strategic decisions and improvements.