Simplesat is a customer feedback management software designed for businesses keen on enhancing customer satisfaction. Its simple setup and seamless integrations set it apart, making it ideal for small to medium enterprises. Key features include real-time feedback collection and insightful reporting.

What are the main features of Simplesat?

Real-time Feedback Insights

Simplesat excels in providing timely insights into your customer feedback, enabling swift action to improve service quality. The intuitive dashboard offers immediate visibility into customer sentiments.

• Live feedback updates to keep your team informed.
• Visual representation of customer satisfaction trends.
• Automated alerts for negative feedback to address issues promptly.

Easy Integration with Popular Platforms

Simplesat offers seamless integration with various CRM and helpdesk tools, simplifying the feedback process without interrupting your existing workflows. Its adaptability allows effortless connectivity to your preferred platforms.

• Connects with platforms like Salesforce, HubSpot, and Zendesk.
• Embed surveys directly into emails and support tickets.
• Quick setup process ensures minimal disruption.

Customisable Surveys and Branding

With Simplesat, personalising feedback surveys to match your brand's identity is effortless, ensuring consistency in customer communications. The customisation capabilities offer flexibility to tailor surveys as per specific business needs.

• Custom survey templates to align with brand aesthetics.
• Multiple question types to capture varied feedback.
• Options to include company logo and brand colours.