Sentiment Metrics is designed for businesses seeking advanced sentiment analysis to understand customer feedback better. Ideal for marketing teams and product managers, it offers real-time insights, intuitive reporting, and AI-driven sentiment categorisation, setting it apart in the analytics software landscape.

What are the main features of Sentiment Metrics?

Real-Time Sentiment Analysis

Stay ahead with real-time sentiment analysis that processes customer feedback instantly, ensuring timely decision-making.

• Immediate feedback processing for proactive management of brand reputation.
• Integration with social media channels, allowing a comprehensive sentiment overview.
• Advanced algorithm use for accurate sentiment detection across various languages.

Intuitive Reporting Dashboard

Experience seamlessly compiled reports that transform sentiment data into actionable insights, tailored for marketing and management needs.

• Customisable dashboards to focus on metrics that matter most to your team.
• Export capabilities for detailed reporting compatible with various formats.
• Interactive charts and graphs for visualisation of sentiment trends over time.

AI-Driven Sentiment Categorisation

Utilise advanced AI to categorise and interpret nuanced sentiments, enhancing accuracy and relevance in sentiment insights.

• Automatic categorisation of sentiments into positive, negative, or neutral.
• Granular sentiment breakdown for specific topics or campaigns.
• Adaptive learning model to improve categorisation over time based on user feedback and data patterns.