Okendo empowers e-commerce businesses to elevate their customer engagement with powerful review management and loyalty features. Designed for online retailers, it excels in facilitating user-generated content, increasing conversion rates, and fostering brand loyalty.

What are the main features of Okendo?

Comprehensive Review Management

Okendo provides a robust solution for collecting and displaying customer reviews, helping brands establish trust and credibility. Its intuitive interface allows for seamless interactions with customers, ensuring authentic feedback is highlighted effectively.

• Customisable Review Requests: Engage customers with tailored review prompts.
• Rich Media Collection: Capture photos and videos alongside text reviews.
• Advanced Moderation Tools: Manage and curate content efficiently.

Customer Loyalty and Retention

Through extensive tools designed to reward customers, Okendo boosts retention rates and encourages repeat purchases, transforming one-time buyers into loyal brand advocates.

• Loyalty Programmes: Create reward systems that incentivize customer engagement.
• Referral Schemes: Encourage word-of-mouth marketing through referral benefits.
• Integration with E-commerce Platforms: Seamlessly connect reward systems with existing e-commerce setups.

Insightful Analytics and Reporting

Gain valuable insights into customer behaviour and content performance with Okendo’s analytics dashboard, designed to support data-driven decision-making to enhance marketing strategies and customer experience.

• Customer Behaviour Analytics: Understand shopping patterns and preferences.
• Content Performance Metrics: Monitor review engagement and impact on sales.
• Customisable Reports: Generate detailed reports to inform strategic planning.