Feedback management software collects and analyses customer feedback from various channels, such as social media and email. It helps businesses to understand customer needs and preferences, identify areas for improvement, and take necessary actions to resolve issues. The software also provides insights on customer satisfaction levels, sentiment analysis, and trends.
Feedback Management Software
Knowing what people think about your marketing, service or products is essential in your continuous improvement process. Feedback software is used to assess users' perceptions with qualitative and quantitative data.
Our selection of 4 feedback management software
Paid version from €55.00 /month
Powerful Feedback Management software with advanced analytics, customizable surveys, and real-time monitoring.
Get a comprehensive understanding of customer feedback with Custplace's advanced analytics that provide insights into customer sentiment, trends, and preferences. Customizable surveys allow you to gather targeted feedback, while real-time monitoring of feedback helps you stay on top of customer issues and respond quickly.
Read our analysis about Custplace Learn more To Custplace product page
Paid version from €49.00 /month
Streamline feedback collection and analysis with easy-to-use software that delivers actionable insights.
With its intuitive interface and customisable surveys, easyfeedback simplifies the feedback process, allowing you to easily collect and analyse customer feedback. Gain valuable insights that inform informed decision-making and drive business growth.
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Paid version from US$49.00 /month
Streamline feedback management and improve guest experience with this software. Analyse, respond to and track feedback on multiple platforms in one place.
Boost your online reputation and increase guest loyalty by utilising the software's sentiment analysis and customisable survey templates. Access real-time data and insights to make informed decisions and drive business growth.
Read our analysis about Guestmeter Learn more To Guestmeter product page
Paid version from €50.00 /year
Streamline feedback collection and analysis with intuitive software designed to enhance customer satisfaction and improve your business.
Emage Me provides a comprehensive suite of tools for collecting and analysing customer feedback, helping you to identify areas for improvement and enhance customer satisfaction. With advanced reporting and analytics, you can gain valuable insights into customer sentiment and track performance over time.
Read our analysis about emage-me Entretiens Learn more To emage-me Entretiens product page
Feedback Management softwares: Q&A
Look for features such as multi-channel feedback collection, sentiment analysis, reporting and analytics, automated alerts, and integration with other business tools. Additionally, features like custom surveys, feedback categorization, and team collaboration can help to streamline the feedback management process and improve overall efficiency.
Feedback management software can help your company to improve customer satisfaction, enhance product and service quality, and boost customer loyalty. It also helps to identify and resolve issues quickly, improve communication with customers, and gain valuable insights into customer behaviour and preferences for informed decision-making.
The best feedback management software options in the UK market include Medallia, Qualtrics, and SurveyMonkey. These software options offer advanced features for effective feedback collection, analysis, and reporting, and are trusted by leading companies in various industries.
Free feedback management software options include Google Forms, Typeform, and SurveyLegend. While these options may have limited features compared to paid software, they are ideal for small businesses and startups looking to collect feedback and improve customer satisfaction.
