Bazaarvoice is a powerful online platform designed for businesses seeking to enhance their customer engagement and boost conversions. Ideal for retailers and brands, it excels at collecting genuine customer reviews, showcasing user-generated content, and measuring campaign impact.

What are the main features of Bazaarvoice?

Collect and Amplify Reviews

Bazaarvoice makes it easy for businesses to gather authentic and reliable customer feedback, which is essential for building consumer trust and driving purchasing decisions. Leverage this feature to connect with customers and take control of your brand narrative.

• Seamless integration with your existing platforms ensures maximum compatibility.
• Review Syndication extends your reviews' reach by distributing them across retail partners.
• Smart Moderation tools help maintain quality and relevance in customer feedback.

Engage with User-Generated Content

Enhance authenticity and community engagement by showcasing content created by your customers. Bazaarvoice enables you to harness these insights to create a deeper connection with your audience.

• Dynamic Photo and Video Galleries that bring your product offerings to life.
• Interactive Q&A section allowing customers to engage directly with your brand and other users.
• Customisable Widgets to easily feature user content across your digital properties.

Measure and Optimise Campaign Effectiveness

Understand the true impact of your campaigns with Bazaarvoice's robust analytics tools. Transform data into actionable insights to enhance your strategy and increase ROI.

• Comprehensive Reporting that delivers key metrics and in-depth analysis.
• Focus on ROI with data-driven insights tailored to your goals.
• Exportable Data options to share insights across your team effortlessly.