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Feedback Management Software

Knowing what people think about your marketing, service or products is essential in your continuous improvement process. Feedback software is used to assess users' perceptions with qualitative and quantitative data.

Feedback Management : related categories

Our selection of 63 feedback management software

UserReport

Advanced Survey and Feedback Software Solution

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4.5
Based on 2 reviews
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Collect and analyse user feedback seamlessly with intuitive surveys, real-time reporting, and advanced analytics tools.

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UserReport offers a comprehensive solution for gathering and analysing user feedback. With its intuitive survey creation tool, users can design tailored questionnaires to capture valuable insights. Real-time reporting features allow for immediate access to feedback trends, while advanced analytics tools help identify key areas for improvement. This combination empowers organisations to enhance their customer experience and make informed decisions based on data-driven insights.

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Pastel

Collaborative Design Review Tool for Enhanced Efficiency

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4.5
Based on 184 reviews
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Collect and manage user feedback efficiently with streamlined tools for surveys, comments, and analytics, enabling continuous improvement in products and services.

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Pastel offers a comprehensive suite of tools designed to capture and manage user feedback effectively. With features for creating surveys, collecting comments, and analysing responses, it empowers teams to make informed decisions. Additionally, the platform facilitates collaboration between departments, ensuring that insights gathered lead to actionable improvements in products and services. By enhancing customer engagement through direct feedback channels, Pastel significantly contributes to ongoing enhancement initiatives.

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MarkUp

Enhance Collaboration with Robust Feedback Software

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4.8
Based on 159 reviews
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Streamline feedback collection with intuitive tools, real-time analytics, and collaborative features for effective project management.

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MarkUp simplifies the feedback management process by providing intuitive tools that facilitate seamless collection of insights from stakeholders. Users can access real-time analytics to derive meaningful conclusions, allowing teams to make data-driven decisions effectively. Additionally, its collaborative features ensure that feedback is shared efficiently among team members, streamlining project management and promoting a productive workflow throughout the development cycle.

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Canny.io

Enhance Customer Feedback with Canny's Advanced Tools

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Collect user feedback effortlessly, prioritise feature requests, and track progress with a seamless interface designed for product teams.

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Canny.io provides a streamlined platform that enables users to gather valuable feedback from customers effectively. It allows teams to prioritise feature requests based on user input, ensuring that development efforts focus on what matters most. The intuitive dashboard facilitates tracking of the progress of suggestions, assisting teams in maintaining transparency and enhancing communication around product updates. This comprehensive approach not only improves user engagement but also drives product innovation.

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Ruttl

Visual Feedback Tool for Seamless Collaboration

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4.2
Based on 77 reviews
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A robust tool for gathering and managing feedback with features like visual annotations, real-time collaboration, and seamless integrations to streamline workflows.

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Ruttl is an advanced feedback management software designed to enhance communication between teams and clients. It offers visual annotations that allow users to pinpoint exactly where feedback is needed, ensuring clarity in every request. Real-time collaboration fosters immediate engagement, making it easier to address concerns on the spot. Additionally, its seamless integration with popular tools helps maintain efficient workflows, making Ruttl a must-have for businesses seeking streamlined feedback processes.

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Chattermill

Customer Insights Software Enhancing Decision Making

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4.5
Based on +200 reviews
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Powerful feedback management software designed to extract actionable insights from customer feedback and improve user experience effectively.

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Chattermill offers advanced analytics tools that transform customer feedback into actionable insights, enabling businesses to enhance user experience. Its features include sentiment analysis, automated reporting, and real-time feedback processing. By leveraging machine learning algorithms, it identifies trends and patterns in customer sentiments, ensuring organisations can respond promptly to areas of concern. The intuitive dashboard makes it easy for teams to monitor key metrics and track improvements over time.

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Ferpection

Streamline Feedback with Expert Testing Solutions

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A robust platform that streamlines feedback collection and analysis, enabling businesses to improve products and customer experiences efficiently.

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Ferpection is a comprehensive feedback management solution designed to facilitate the collection, analysis, and implementation of customer insights. Offering features such as tailored surveys, real-time analytics, and user-friendly dashboards, it empowers businesses to make data-driven decisions that enhance product offerings and customer engagement. This platform is ideal for organisations looking to refine their approach to customer feedback and foster continuous improvement.

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Senja

Streamline Customer Feedback Management Effortlessly

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4.6
Based on 19 reviews
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Effortlessly collect and analyse customer feedback through surveys, real-time analytics, and seamless integrations to enhance user experience and drive decision-making.

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Senja offers a comprehensive feedback management solution that allows businesses to effortlessly gather and analyse customer insights. With its intuitive survey creation tools, organisations can design tailored surveys to capture valuable responses. The platform features real-time analytics, enabling users to track sentiment and trends effectively. Additionally, seamless integrations with popular tools streamline workflows, making it easier to act on feedback and improve overall user satisfaction and decision-making processes.

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Société des Avis Garantis

Verified Review Software for Trust Building

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Collect feedback seamlessly, enhance customer experiences, and analyse insights to drive business improvement and boost satisfaction levels.

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Société des Avis Garantis is designed to streamline the feedback collection process, enabling businesses to gather valuable insights effortlessly. Key features include customizable surveys, real-time analytics, and automated reporting tools. The software helps improve customer experiences by identifying areas for enhancement, ultimately driving higher satisfaction levels. It supports businesses in making informed decisions based on accurate feedback analysis, making it an invaluable asset for organisations focused on growth.

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Trusted Shops

Enhance Your E-commerce Success with Trusted Reviews

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4.8
Based on 6 reviews
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Enhance customer engagement with features like feedback collection, review management, and performance analytics to improve service quality.

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Trusted Shops offers a comprehensive solution for managing customer feedback effectively. With its robust feedback collection tools, businesses can gather insights directly from customers, facilitating real-time adjustments to improve service quality. Review management features help organisations monitor their online reputation and respond promptly to customer concerns. Additionally, performance analytics provide valuable data that enables businesses to track progress and identify areas for enhancement, ultimately leading to better customer satisfaction.

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Avis vérifiés

Enhance Customer Trust with Verified Reviews Platform

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3.9
Based on 33 reviews
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This feedback management software enables easy collection, analysis, and display of customer reviews to enhance trust and engage potential customers effectively.

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Avis vérifiés streamlines the process of gathering customer feedback by offering tailored solutions for review collection, in-depth analysis, and user-friendly display options. With features like automated review requests and real-time analytics, businesses can effectively improve their online presence and foster customer loyalty. The software also provides insights into customer satisfaction trends, empowering brands to make informed decisions and enhance their service offerings.

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ReturnGO

Streamline Your Product Returns Management Efficiently

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4.9
Based on 144 reviews
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Capture customer feedback effortlessly with customisable surveys, real-time analytics, and seamless integration for improved engagement and insights.

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ReturnGO provides a comprehensive solution for capturing and managing customer feedback through tailor-made surveys. It enables users to collect insights effortlessly, ensuring they understand customer sentiments right away. The platform boasts real-time analytics that transform raw data into actionable insights, allowing businesses to optimise their services effectively. With seamless integrations into existing systems, it enhances overall user engagement and provides a holistic view of customer experiences.

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Okendo

Enhance E-commerce with Customer Reviews and Loyalty

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4.8
Based on +200 reviews
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Streamline customer feedback collection, enhance engagement, and leverage insights to boost brand loyalty and improve product offerings.

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Okendo facilitates the efficient gathering of customer feedback through various channels, allowing businesses to enhance customer engagement. By analysing the collected insights, brands can identify trends and areas for improvement, ultimately driving loyalty and refining their product offerings. The software’s robust features support customizable surveys, review moderation, and integration with other tools to provide a comprehensive feedback management solution.

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ReviewFlowz

Comprehensive Review Management Solution

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4.8
Based on 99 reviews
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Streamline customer feedback collection with automated surveys, sentiment analysis, and real-time reporting to enhance service quality and drive improvements.

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ReviewFlowz offers powerful tools for automating the collection of customer feedback through tailored surveys, enabling businesses to capture valuable insights effortlessly. The software features advanced sentiment analysis that interprets user emotions to provide a deeper understanding of customer experiences. Its real-time reporting capabilities allow for swift assessment of results, facilitating timely adjustments to services. This comprehensive approach helps organisations enhance their overall service quality and drive continuous improvements based on actionable feedback.

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ReviewStudio

Collaborative Design Review Platform Online

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4.9
Based on +200 reviews
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Capture, analyse and manage feedback effortlessly with intuitive tools, customisable surveys, and real-time reporting to enhance overall user experience.

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ReviewStudio offers a comprehensive suite of features designed for effective feedback management. With its user-friendly interface, organisations can easily capture insights through customisable surveys that cater to specific needs. Real-time analytics provide actionable data to enhance decision-making processes. Additionally, the platform supports seamless integration with other tools, ensuring a fluid workflow while managing user feedback to drive continuous improvement in products or services.

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Bazaarvoice

Revolutionise Your Customer Feedback Experience

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4.4
Based on +200 reviews
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Collect and analyse customer feedback with advanced tools to enhance product offerings and improve user satisfaction across platforms.

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Bazaarvoice offers a comprehensive suite for collecting and analysing customer feedback, enabling businesses to gain insights into user preferences and experiences. Its advanced tools facilitate the management of reviews, ratings, and surveys, empowering brands to refine their products and services. By integrating with various platforms, it ensures a seamless feedback loop that enhances overall customer satisfaction and drives better decision-making in product development.

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BetterWorks

Streamline Goal Management for Businesses

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4.1
Based on +200 reviews
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Streamline feedback processes, enhance communication and track progress with this intuitive software.

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BetterWorks feedback management software boosts employee engagement by providing tools for setting and tracking goals, giving and receiving feedback, and conducting performance reviews. Its intuitive interface and analytics features make it easy to identify areas for improvement and track progress towards achieving objectives.

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Bugscore 360

Comprehensive Performance Analysis Tool for Businesses

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5.0
Based on 1 reviews
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Streamline feedback collection and analysis with intuitive software that simplifies the process.

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With features like customised surveys and automated reporting, Bugscore 360 helps businesses gain valuable insights to improve customer satisfaction and loyalty.

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Compass 360

Comprehensive HR Solution for Efficient Management

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4.0
Based on 2 reviews
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Effortlessly collect and analyse customer feedback with our intuitive software. Boost your customer satisfaction and retention rates today.

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Compass 360's Feedback Management software offers a user-friendly platform to gather customer feedback through various channels. With powerful analytics, you can quickly identify trends and take action to improve customer experiences. Increase customer loyalty and drive business growth with Compass 360.

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Cornerstone 360 Feedback

Innovative Performance Evaluation Platform

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Feedback Management software with advanced analytics, customisable surveys and real-time reporting.

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Get insights into employee performance with Cornerstone's 360 Feedback. Its user-friendly interface and automated workflows make it easy to collect and analyse feedback. Customisable surveys and advanced analytics provide actionable insights to drive performance and growth.

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Feedback Management softwares: Q&A

How does a feedback management software work?

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Feedback management software collects and analyses customer feedback from various channels, such as social media and email. It helps businesses to understand customer needs and preferences, identify areas for improvement, and take necessary actions to resolve issues. The software also provides insights on customer satisfaction levels, sentiment analysis, and trends.

What features should I look for when looking for feedback management software?

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Look for features such as multi-channel feedback collection, sentiment analysis, reporting and analytics, automated alerts, and integration with other business tools. Additionally, features like custom surveys, feedback categorization, and team collaboration can help to streamline the feedback management process and improve overall efficiency.

What are the benefits of feedback management for my company?

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Feedback management software can help your company to improve customer satisfaction, enhance product and service quality, and boost customer loyalty. It also helps to identify and resolve issues quickly, improve communication with customers, and gain valuable insights into customer behaviour and preferences for informed decision-making.

What are the best feedback management software options?

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The best feedback management software options in the UK market include Medallia, Qualtrics, and SurveyMonkey. These software options offer advanced features for effective feedback collection, analysis, and reporting, and are trusted by leading companies in various industries.

What are the free feedback management software alternatives I could try?

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Free feedback management software options include Google Forms, Typeform, and SurveyLegend. While these options may have limited features compared to paid software, they are ideal for small businesses and startups looking to collect feedback and improve customer satisfaction.