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The 5 golden rules of team management that every manager should know

The 5 golden rules of team management that every manager should know

By Samantha Mur & Coralie Petit

Published: 12 November 2024

Team management is essential for establishing a good quality of life at work, and managing a team, by adopting strategic management, is indeed an effective way of achieving the company's objectives.

However, managing a team means knowing how to motivate, energise and communicate better with employees, so that intelligent decisionscan be taken and teamwork can be efficient.

And... this human resources management can involve management training and more teambuilding, to improve team cohesion and manage psychosocial risks.

Definition, examples, best practice... let's have a look!

Let's go back to the basics of team management

What are the principles of team management?

Team management cannot be taken for granted, because while it encourages collective intelligence, innovation, productivity and increased performance, among other things, you need to learn how to lead a team in this way and how to draw up and implement a managerial action plan. ☝️

A good manager must :

  1. mobilise and empower each member of staff, being both manager and coach ;
  2. actively steer all project management (in project mode, or team project);
  3. encourage public speaking, which is essential for team management;
  4. Take regular management training to improve your agility;
  5. be an active listener and give feedback, report on meetings;
  6. Demonstrate emotional intelligence, assertiveness and controlled authority.
  7. Anticipating and managing conflict, encouraging team cohesion;
  8. motivate your team, get them involved, organise skills development;
  9. good time management, delegating to focus on cross-functional management;
  10. encouraging training for everyone via the CPF (Personal Training Account).

💡 What's more,degree courses exist for leading and steering a team, to acquire managerial skills. Also, via the CPF, you can find tailor-made training, particularly e-learning (some are possible in blended learning) or through continuing professional development.

👉 You will learn the key skills, techniques and methods of team management, including how to manage psychosocial risks, how to manage stress in difficult situations, how to communicate effectively, etc.

Later in this article, we'll give you tips on how to manage a diverse team and be a good manager.

What are the 4 pillars of team cohesion?

Team cohesion is essential for effective collaboration and a harmonious working environment. ☝️

Four fundamental pillars form the framework for this cohesion:

  • communication
  • trust
  • shared objectives
  • and recognition.

#1 Communication

Communication makes it easier to share information and solve problems.

What can you do? 👉 Use weekly meetings to discuss the progress, challenges and needs of each team member. Encourage the use of communication tools like Slack for daily exchanges.

#2 Trust

Trust reinforces reliability and collaboration.

What can you do? 👉 Encourage team-building activities that allow team members to get to know each other better and develop personal relationships outside the strictly professional setting.

#3 Shared objectives

By setting common goals, you align the team's efforts around a shared vision.

What can you do? 👉 Use project management tools such as Asana or Trello, the aim being to define SMART (Specific, Measurable, Attainable, Realistic, Timely) objectives and monitor the team's progress.

#4 Recognition

Recognition motivates and values individual and collective contributions.

What should you do? 👉 S et up formal recognition programmes, such as "employee of the month" or bonuses for achieving objectives, as well as informal thanks at meetings.

The golden rules for managing a high-performance team

How do you coordinate a team? Here are a few tips to help you successfully lead a team through managerial change:

Rule no. 1: Move from vertical to horizontal management

Adopt a visual management approach, because the inevitable annual interview is not enough to get to know a person!

But then, how can you manage your team if you stay in your office? 🤔

To manage a team, you need to be out in the field, taking your place as a coach, and especially since the arrival of Generation Y in the world of work. Managing a team means having an overview of each position in order to appear credible in your role, especially if you're the new manager of a group that's already formed.

O ur advice: Be there from the moment you take over!

Rule no. 2: Encourage collective intelligence

Encourage good behaviour among your colleagues, and learn how to get them involved, energise them, motivate them, and even refocus them if necessary.

You are responsible for leading a team and overseeing its smooth running, which is why you need to understand how each member of staff works and demonstrate emotional intelligence.

☝️ By finding out how to mobilise each of them, you can develop your management style and enable the unit being managed to achieve its objectives.

Rule no. 3: Establish a clear organisational structure

Each member of staff needs to have clearly defined tasks and a precise working method.

In this sense, managing a team requires organisational skills. To implement operational management, you first need to clarify the method and distribution of work. ☝️

Understand how the work of each member of staff is organised, talk to the team leader, with a view to coordinating staff through strategic and agile management .

Why not lead a weekly work meeting to establish clear objectives to be met?

Rule no. 4: Create a new group dynamic

Obviously, management isn't just about managing conflict. 🙅

Find out how to communicate better and give a positive group dynamic!

👉 Leading a team doesn't necessarily require charisma, so put your organisational know-how to good use to set up regular team-building! Human relations play an essential part in team cohesion: why not role-play during a meeting?

💡 Proximity management is an essential management method for smoothing communication, particularly participative management.

Rule no. 5: Support change by equipping yourself with the right IT tools

Managers need the right resources to help them manage their teams. An IT solution will enable them to use more agile situational management techniques. You can monitor in real time :

  1. staff performance and productivity
  2. financial costs, so you can justify them to management;
  3. a diary for better management and monitoring of their training.

⚒️ Numerous solutions exist on the market, such as online work platforms, which are becoming allies when it comes to managing remote or mobile teams. Among the most comprehensive are :

  • Atolia, which facilitates exchanges and organises teamwork through instant communication, collaborative document editing, shared diaries and project management. This collaborative platform is flexible and secure, simplifying processes and increasing efficiency, while guaranteeing the protection of your data.

  • Monday.com, the versatile, customisable project management software that defines workflows for your teams and centralises the management of each employee's tasks. A calendar and dashboard give you an overview of team schedules, so you know who's available and when. The little extra? A fun, colourful interface that's easy to get to grips with, for smooth, visually pleasing team management!

  • Netframe.co, with its collaborative functions for better teamwork. The online platform organises work around projects, documents and workgroups. It centralises and structures information, organises document sharing and approval circuits, and makes communication more fluid. Team management becomes more efficient and engaging.

  • SocialJs Project, with features for all stakeholders. Users navigate a collaborative platform and an intuitive dashboard. Managers have an overview of project progress in real time, and their superiors can adjust their management of human and financial resources and become more agile.

An agile company with a high quality of working life

You now know the fundamentals of management so you can lead and motivate your team effectively.

👉 Reframing an employee, managing change, leading a team to achieve the objectives of your hierarchy, knowing how to take responsibility for decision-making... these are all managerial skills that will make you a good manager.

And, as you'll have realised, becoming a manager isn't easy: you have the right to make mistakes! 🫢

Human resources management is changing, and so are hierarchical relationships between people, between companies and within companies. New managerial challenges are tending to put quality of life at work back at the centre of the debate.

Find out more about diploma or certificate courses: management training can enhance your experience and give you greater leadership and responsibility!

Article translated from French