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How Employer of Record Services Simplifies Global Hiring & HR Management

How Employer of Record Services Simplifies Global Hiring & HR Management

By Maëlys De Santis

Published: 16 May 2024

Are you looking to conquer new markets abroad?

International expansion is an exciting prospect but also presents new complexities. Hiring workers in foreign countries comes with many challenges, both managerial and legal.

Consider bringing on an Employer of Record (EOR) to mitigate complexity and risk! Let’s look into it. 👇

What is an Employer of Record?

An Employer of Record (EOR) is a legal entity that employs workers on behalf of another company, which we'll refer to as the 'client.' An EOR handles employment tasks and responsibilities, including:

  • payroll,
  • taxes,
  • benefits,
  • and compliance with local employment laws.

An Employer of Record allows businesses to hire workers abroad without creating a local corporate entity, avoiding the complexities of hiring and managing global labour.

What Does EOR Mean for Hiring?

An Employer of Record provides flexibility and efficiency for global operators. It's a strategic lever for entering foreign markets to capitalise on new business opportunities.

Authorising an Employer of Record to manage personnel, from recruitment to termination, utilises local legal and HR expertise in otherwise unfamiliar territories.

PEO vs. EOR

Companies may choose between two Employer of Record models based on their needs and circumstances.

Professional Employer Organisation (PEO)

A Professional Employer Organisation (PEO) is a co-employment arrangement in which the PEO and client company share legal and operational responsibilities for their workers.

Let's take a look at the pros and cons of a PEO:


Pros
:

  • Shared Responsibilities: PEOs alleviate the administrative load of HR management for the client company.
  • Risk Management: PEOs are well-versed in local employment laws and practices.
  • Cost Effective: PEOs offer more competitive benefits than small businesses might manage independently.
  • Scalability: PEOs can accommodate growing HR needs as the client grows.


Cons
:

  • Less Control: With PEOs overseeing HR responsibilities, the client has less direct oversight.
  • Cultural Complexity: PEO policies and practices may differ from those of their clients. These differences can exert pressure on both, introducing complexity into their operations.
  • Cost: Although generally more budget-friendly than setting up a physical presence abroad, PEOs can be costly depending on the client's size and requirements.

Employer of Record (EOR)

An EOR is the sole legal employer of staff, assuming all employment-related responsibilities and liabilities.


Pros
:

  • Simplification: EORs handle worker recruitment for companies rapidly expanding abroad.
  • Compliance: EORs manage HR-related activities according to local labour laws.
  • Operational Efficiency: Outsourcing employment tasks allows clients to concentrate on their core business activities, with EORs handling local HR.
  • Quick Entry: EORs allow clients to expand abroad without the complex and lengthy processes of establishing a foreign subsidiary.


Cons
:

  • Reduced Control: Clients have less control over hiring and day-to-day worker management.
  • Dependence: The effectiveness of an EOR relationship depends on the EOR's efficiency and competency. Subpar service adversely affects both employees and client operations.
  • Misalignment: EORs may have policies that differ from those of their clients, adding complexity to business operations.
  • Cost: While generally cost-effective, fees vary depending on the scope of services.

Direct vs. Indirect Employer of Record

Choosing the best EOR model depends on operational style and needs.

  • In a direct Employer of Record model, the EOR is an owner or partner with entities in each country and is directly responsible for all employment-related activities. A direct model typically offers more consistent management of all workers.
  • An indirect Employer of Record model utilises third-party partners to provide employment services in each country. The EOR contracts with local companies to deliver human resources services, including hiring, payroll, and other functions on its behalf.

Companies can use this model to contract with third parties to commence operations immediately. Moreover, as the need to increase headcount or services arises, the EOR only needs to engage more third-party providers, making indirect models highly scalable.

Choosing between a direct and an indirect model hinges on the client's specific needs and circumstances. Those prioritising tight control over international workers and favouring uniform standards across all locations may prefer a direct EOR model.

Conversely, rapidly expanding businesses that require flexibility in particular regions might find an indirect EOR model more suitable.

What does an Employer of Record do?

An Employer of Record provides a comprehensive suite of services to recruit and manage employees in foreign countries. An EOR manages the entire Human Resources function for employees, from hiring and onboarding to termination.

Let's explore each aspect of the services an EOR can offer.

Worldwide Hiring, Onboarding, and Terminations

An EOR manages every aspect of staff employment, beginning with recruitment. They advertise, conduct interviews, and extend offers to suitable candidates.

Once hired, the EOR oversees onboarding, equipping new hires with the necessary tools and training to succeed.

Additionally, if it becomes necessary to terminate a worker, the EOR manages this process in line with local employment rules and practices, including severance and dismissal procedures.

For instance, Remote offers a comprehensive EOR service that simplifies worldwide hiring, onboarding, and terminations. Remote ensures compliance with local laws and supports global teams, allowing businesses to hire employees worldwide and providing support with experts in over 60 countries -- all without needing to establish a local entity. Their platform handles payroll, benefits administration, and local tax regulations, ensuring accurate and timely compensation for employees.

Managing Global Payroll

Payroll services are a critical function of EORs, given the global variation in regulations. A local entity can best calculate wages, tax withholdings, and payments according to local statutes.

EORs also navigate the logistical challenges of processing payroll in multiple currencies and tax systems, ensuring staff are paid accurately in each country. ✅

This service simplifies the complexities of international payroll management and minimises the risk of compliance errors, avoiding costly fines and legal challenges.

Managing Compensation and Benefits

Another vital duty of an employer of record organisation is designing and administering compensation and benefits. The EOR manages salary and benefits, including health insurance, retirement plans, and other perks customary to local expectations.

Compliance with Local Employment Laws

Another primary benefit of using an EOR is that it manages compliance with all local employment rules and regulations.

EORs ensure that working hours, employee rights, health and safety standards, and anti-discrimination laws are obeyed. They also monitor changes in local legislation that could impact employment conditions affecting the client's obligations.

Using an EOR shields the client from potential legal challenges or issues that could lead to reputational damage in an unfamiliar jurisdiction. 🛡️

Immigration and International Relocation

An EOR also plays a crucial role in easing immigration and relocation for companies looking to place employees in foreign markets. EORs can manage visa applications, work permits, and relocation logistics to meet all legal requirements.

By managing these responsibilities, EORs help clients to confidently engage in business operations without the burden and risk of managing HR processes in unfamiliar markets.

What are the Pros and Cons of Using an Employer of Record?

Using an EOR involves carefully reviewing your company's needs, culture, and expertise. Here's an account of its advantages and disadvantages.

5 Pros of using an EOR

Cost Savings

Using an EOR can significantly reduce the costs of expanding into one or multiple countries. By avoiding the setup and ongoing maintenance of a local, legal business entity, companies can bypass expenses such as legal fees, a physical headquarters, and the administrative costs of directly managing a workforce.

Compliance

EORs are experts in local employment practices and understand local laws and regulations. Their knowledge of local labour statutes and customs minimises the risk of inadvertently violating these laws and facing potential fines or legal disputes. This assurance makes global expansion more appealing and less risky.

No Local Presence

Using an EOR, companies can hire, train, and employ staff without a physical presence in a foreign country. This freedom allows firms to test new markets without first committing significant resources to physical infrastructure.

Flexibility

Companies benefit significantly from EOR's flexibility. They can rapidly scale their operations up or down in response to changing business or economic conditions and facilitate swift expansion or exit.

Diverse Talent

Employing an EOR provides access to a diverse, international talent pool, enhancing innovation, introducing new skills, and fostering a more inclusive corporate culture.

Despite all the advantages an Employer of Record can offer international companies, companies must consider several potential drawbacks in using them.

2 Cons of using an EOR

Less HR Control

Hiring employees through an EOR means relinquishing control over many aspects of HR processes, such as recruitment, payroll, and employee relations. EORs manage these functions according to standards and procedures that may not align with their client's policies.

Cultural Challenges

With global employees managed by an EOR, maintaining a consistent company culture across different geographies can be challenging. These challenges include variations in management styles, benefits, and workplace practices. Discrepancies between the EOR's methods and the client's policies can dilute or undermine the client's core values and expectations.

After evaluating these pros and cons, companies will be better positioned to determine whether using an EOR is appropriate for their operations.

How to Choose an Employer of Record? 6 Key Elements

Selecting an Employer of Record is pivotal for businesses expanding into global markets. However, it's crucial to assess how a prospective EOR aligns with your company's strategic goals, operational needs, and corporate culture.

Here are six key elements to consider when choosing an Employer of Record to ensure you find the best partner for your global employment strategy:

List of Countries Covered

Are you planning to expand into multiple foreign markets? Opt for EORs that operate globally to streamline management across all jurisdictions.

Expertise

How well-versed is the EOR in the areas you're considering? Look for EORs that thoroughly understand the local labour market, taxation, and regulatory requirements.

Included Features

What features are crucial to your operations? Ensure the EOR offers a comprehensive suite of administrative functions, including payroll, tax administration, HR management, and legal compliance.

Support and Assistance

What support services does the EOR provide? Choose providers offering 24-hour global support services with responsive and knowledgeable support teams.

Cost

What is the pricing structure of the EOR? Cost is a significant factor in any business decision—prioritise providers with transparent, reasonable rates and quality services without hidden fees.

Reputation

Are there independent reviews of the EOR available? Seek critiques, testimonials, and case studies from past and current clients to gauge their satisfaction.

By carefully evaluating these six essential elements, you'll be well-placed to select an EOR that can robustly support your global operations.

Last Thoughts on the Employer of Record Service

Employer of Record organisations empowers expansion-focused companies to enter global markets without committing significant resources or establishing a physical presence.

By utilising an EOR to recruit, train, and manage all aspects of employment and Human Resources administration, companies can concentrate on excelling in their core business areas in international markets.