Customer Support News, Articles, Software Programs, and Business Resources

Tip

7 tips for an efficient and organised after-sales service
Delivery, warranty, repairs - after-sales service is at the heart of your customer relations. How can you make it more effective? Here's our advice for your after-sales service!

Tip

Me, the customer, my requirements, my expectations, and 15 actions to satisfy me
How do you satisfy a customer? It's best to know what they want, isn't it? Well, we'll let him have his say: he'll give you his 15 requirements on a plate. appvizer will also advise you on 15 concrete actions to take.

Definition

Technical support, a key driver of customer satisfaction
1 happy customer recommends you to 9 people. That's an excellent reason to set up high-quality technical support. Find out more about the basics and the solutions to illustrate them!

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Tip

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23 November 2020

5 Secrets to Great Customer Service
Do you want to know what great customer service is and how to provide it? Read our top hacks to increase customer attrition.

Software

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20 May 2020

6 essential features of technical support softwares
Come on a discovery of how customer support solutions significantly increase user satisfaction. New customer support solutions put collaboration at the centre of their businesses to benefit from numerous advantages.

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6 essential features of technical support softwares

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