Yousign vs Docusign: which solution should you choose to sign your documents online?

Paper is a thing of the past. Today, electronic signatures have become a reflex for companies that want to save time, secure their contracts and streamline their processes. But between Yousign, the European challenger, and Docusign, the American behemoth, which should you choose?

Docusign is playing in the big league, with an ultra-complete solution, advanced integrations and mass adoption. Yousign, on the other hand, is banking on a simple interface, strict compliance with European law and a more accessible experience.

So, which electronic signature software is right for you? We break down their features, prices and benefits to help you make the right choice. 👇

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What is Yousign?

Overview of Yousign

Founded in 2013 in Caen, Yousign is a French company specialising in electronic signatures. 🇫🇷 It offers solutions enabling businesses to sign, send and manage documents online in a compliant and legal manner.

🎯 Its aim is to simplify signature processes for VSEs, SMEs and large companies, ensuring full compliance with the eIDAS regulation.

Among its customers, Yousign counts more than 25,000 companies across Europe, from diverse sectors such as human resources, real estate, legal services and finance.

Yousign's main features

• Legal electronic signature: Yousign offers signatures that comply with European standards, guaranteeing the legal value of your documents.
• Signature workflow management: Create personalised signature paths, define the order of signatories and track the progress of signatures in real time.
• API integration: Thanks to its API, you can easily integrate the electronic signature functionality into your own applications or internal systems.
• Secure archiving: All signed documents are stored securely, with easy access for future consultation.
• Multi-device: Access Yousign from any Internet-connected device, without the need for special installation.

🤖 And what does Yousign do for artificial intelligence?

Yousign integrates artificial intelligence (AI) functionalities into its qualified electronic signature solution . This innovation facilitates the signatory identification process thanks to facial recognition and automated verification of identity documents, making the procedure smoother and more secure.

In practical terms, signatories can use their smartphone to film their ID and their face. The AI analyses these elements to verify the identity in less than 15 minutes. Once validated, this identity can be reused for future signatures, simplifying subsequent procedures.

This integration of AI meets security and compliance requirements, particularly with regard to the eIDAS regulation, guaranteeing the legal value of electronic signatures made via Yousign.

Yousign

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The eSignature designed for SMBs

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Advantages and disadvantages of Yousign

Advantages

• European compliance: As a European player, Yousign ensures strict compliance with local regulations, including the RGPD and the eIDAS regulation.
• Easy to use: Yousign's intuitive interface makes it easy to learn, even for novice users.
• Responsive customer support: Users appreciate the availability and responsiveness of Yousign's customer support.

Disadvantages

• Limited functionality: Some users feel that Yousign lacks some of the advanced features found in its competitors.
• No dedicated mobile application: Unlike some competitors, Yousign does not offer a native mobile application, which may limit accessibility for some users.
• Pricing: Some customers feel that the value for money could be improved, particularly for smaller organisations.

What is Docusign?

Overview of Docusign

Founded in San Francisco in 2003, Docusign is an American company specialising in electronic signatures and digital transaction management.

🎯 It offers solutions enabling companies to prepare, sign, send and manage documents securely and efficiently. Docusign is present in more than 180 countries and has more than 1.5 million customers worldwide.

Its customers include major companies such as Salesforce, Unilever, Apple, Generali and Veolia.

Key features of Docusign

• Electronic signature: Docusign enables documents to be signed electronically, legally and securely, in compliance with international regulations.
• Digital transaction management: The platform offers tools to automate and manage the entire contract lifecycle, from creation to archiving.
• Multiple integrations: Docusign integrates with over 400 applications such as Microsoft Office, Google Drive and Dropbox, making it easy to integrate into existing workflows.
• Mobile application: A dedicated application enables signatures and documents to be managed from any mobile device, offering greater flexibility.
• Advanced security: Docusign uses encryption technologies and security protocols to ensure document confidentiality and integrity.

🤖 And what about artificial intelligence, what does DocuSign do?

DocuSign integrates artificial intelligence (AI) into its electronic signature and contract management services to improve process efficiency and security. Applications include

• Identity verification: Using AI, DocuSign offers a liveness detection solution to improve user identity verification.
• Intelligent Agreement Management (IAM): DocuSign uses AI to extract key data from contracts, speed up reviews and increase productivity.
• Advanced AI models: DocuSign uses a combination of proprietary models and OpenAI's GPT-4 to enhance its services.

DocuSign

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Electronic Signature Software

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Advantages and disadvantages of Docusign

Advantages

• Wide international adoption: Docusign is widely used around the world, facilitating international transactions.
• Rich functionality: The platform offers a wide range of features to meet the varied needs of users.
• Compatibility and integrations: Docusign integrates well with many popular applications, increasing its effectiveness.

Disadvantages

• High cost: Some users find the cost of subscriptions relatively high, especially for small businesses.
• Learning curve: The wealth of features can lead to a learning curve for new users.
• Email delivery problems: Some users have reported email delivery problems, which can delay the signing process.

Yousign vs Docusign: compare features

Yousign and Docusign features comparison table

To help you compare Yousign and Docusign effectively, here is a table summarising their main features.

Are Yousign and Docusign also trusted third parties?

Yousign and DocuSign are both recognised as Qualified Trust Service Providers (QTSPs), which gives them the status of trusted third parties.

• Yousign is a digital trust player, included in the European Commission's global list of qualified trust service providers.
• DocuSign is also recognised as a Qualified Trust Service Provider (QTSP) and is on the European Trust List.

As trusted third parties, these two providers ensure the security and legal validity of the electronic signatures they offer, in accordance with current European regulations. 🔐

Yousign vs Docusign: compare prices

To compare the prices of Yousign and DocuSign, here is a table summarising their respective offers.

Rates increased in March 2025.

☝️ Please note

• Yousign's offers are invoiced exclusive of VAT, whereas DocuSign's include VAT;
• DocuSign offers limit the number of documents sent per user per year, whereas Yousign offers unlimited signatures from the Plus package onwards.

For companies with specific needs or requiring additional functionalities, customised offers are available on request from both suppliers.

Yousign vs Docusign: which interface is more intuitive?

So, which interface will win over your teams and make it easier for them to adopt this new software? Let's compare their interfaces and user experience:

If we had to give an overall score for this aspect, it would be :

• Yousign: ⭐⭐⭐⭐ (4/5) - Ultra simple and effective, but could be improved with a native mobile application.
• DocuSign: ⭐⭐⭐⭐ (4.5/5) - More comprehensive, suitable for businesses with advanced needs, but less intuitive at first glance.

👉 Verdict: Yousign excels in simplicity and speed of adoption, while DocuSign offers a more powerful interface, but a little more dense to grasp.

Yousign vs Docusign: compare integrations

The ability of an electronic signature tool to integrate seamlessly with your existing applications is crucial to optimising your business processes. Let's compare the native integrations offered by Yousign and DocuSign.

Native integrations and Yousign APIs

Integrations

First of all, as far as native integrations are concerned, there are some fairly major ones:

• Salesforce: Direct integration for managing signature processes within CRM.
• Marjory: Solution dedicated to marketplaces.
• Captain Contrat: online legal service.

To extend its capabilities, Yousign also offers integration with Zapier, enabling the application to be connected to over 6,000 other tools without requiring any programming skills.

Yousign API

The Yousign API stands out for its ease of integration and flexibility. It enables companies to incorporate electronic signature processes directly into their internal tools or websites, providing a seamless user experience. Key benefits include

• Rapid integration: The majority of customers integrate the API in less than a week.
• Customisation: the user interface can be adapted to the company's graphic charter, reinforcing brand identity.
• Enhanced security: The API offers a high level of security and compliance, ensuring the protection of sensitive data.
• Comprehensive documentation: Detailed resources and a dedicated support team make it easy to integrate and use the API.

DocuSign native and API integrations

Native integrations

DocuSign boasts a vast ecosystem of integrations, including more than 900 cloud applications. These include

• Salesforce: Agreement management directly from CRM.
• Microsoft: Integrations with Outlook, Dynamics 365 and other Office applications.
• Google: Integrations with Gmail, Drive and Docs.
• ServiceNow: Automate agreement workflows.
• Workday: HR and financial process management.

Docusign API

DocuSign offers an eSignature API recognised for its robustness and reliability. It is used in more than 500,000 companies and represents more than 550 million transactions. Key benefits include

• Personalised experience: Organisations can create tailored experiences for employees and customers, improving process efficiency.
• Active community: With over 100,000 developers connected to its platform, DocuSign benefits from a vibrant community that shares resources and solutions.
• Recognition: DocuSign's eSignature API has been named the Best Enterprise Software API of 2021 by API World, a testament to its quality and performance.

When to choose Yousign or Docusign?

Choosing between Yousign and DocuSign depends on your specific needs and the context of use. Here are some examples of scenarios in which each solution is particularly well suited.

Examples of Yousign use cases

Small and medium-sized enterprises (SMEs) looking for a simple solution that complies with European regulations

As a French company, Yousign is particularly well suited to European SMEs looking for an electronic signature solution that complies with local regulations. Its intuitive interface facilitates rapid adoption without the need for in-depth training.

👉 Example: a French SME wants to digitise its signature processes for employment contracts and purchase orders. By using Yousign, it guarantees legal compliance while simplifying document management.

Sectors requiring enhanced security and traceability

Yousign offers features tailored to sectors where security and traceability are paramount, such as the legal and financial sectors. The solution guarantees the integrity of documents and the authenticity of signatories.

👉 Example: a law firm uses Yousign to electronically sign sensitive contracts, ensuring complete traceability and optimum security.

Examples of Docusign use cases

Large companies requiring complex integration and large-scale management

DocuSign is ideal for large companies that need to integrate electronic signatures into complex and varied systems. Its ability to integrate with a multitude of business applications makes it a preferred choice for large-scale organisations.
👉 Example: a multinational company wants to integrate electronic signatures into its ERP system to automate contract management on a global scale. DocuSign offers the necessary integrations to meet this need.

Companies with high-volume signature processes requiring advanced customisation

For organisations processing a large number of documents requiring electronic signatures and looking for advanced personalisation options, DocuSign offers advanced functionality to meet these requirements.
👉 Example: a financial services company sends hundreds of contracts to its customers every day. With DocuSign, it can automate these mailings while customising signature workflows according to the specific needs of each type of document.

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Yousign vs Docusign: which tool to choose in 2025?

The choice between Yousign and DocuSign depends entirely on your specific needs, the size of your company and the level of complexity of your electronic signature processes.

• Are you a European SME looking for a solution that is intuitive, eIDAS-compliant and easy to integrate? → Yousign is an ideal choice. It offers an accessible interface, unlimited signatures (depending on the plan) and optimal compliance for the European market.
• Do you work in a large company, with high document volumes and a need for advanced integrations? → DocuSign is more suitable. Its flexibility, numerous integrations and robust API make it a powerful tool for automating your large-scale signature workflows.

Our verdict:

👉 For a simple solution that complies with the European market → Yousign 🇪🇺
👉 For a comprehensive, international and ultra-connected tool → DocuSign 🇺🇸

In any case, both platforms are leaders in their segment and guarantee a high level of security and compliance. All you have to do now is try out the free offer for each service to see which one best suits your needs!