InterAction is tailored CRM software designed specifically for legal firms seeking to optimise client relationships and enhance operations. Targeting law practices, InterAction offers seamless contact management, advanced relationship intelligence, and integration with existing tools, distinguishing it from generic CRM solutions.

What are the main features of InterAction?

Comprehensive Contact Management

InterAction provides law firms with a robust system for managing client contacts and interactions efficiently. This feature ensures that all client information is centralised, making it easily accessible for legal professionals.

• Centralised Database: All client details and communications are stored in one accessible location.
• Recent Activity Insights: View the latest interactions with each client, maintaining up-to-date information.
• Flexible Organisation: Customise and categorise contact details based on specific needs.

Advanced Relationship Intelligence

InterAction's advanced relationship intelligence capabilities provide insights that help legal practices understand and leverage their client relationships more effectively.

• Relationship Mapping: Visualise connections and interactions within your network to identify key influencers.
• Data Enrichment: Automatic updates enhance client profiles with the latest information.
• Strategic Insights: Analyse data trends to inform strategic decision-making.

Seamless Integration

Designed to complement existing tools, InterAction integrates smoothly with a variety of law firm software, ensuring a cohesive digital environment.

• API Connectivity: Connect InterAction with leading legal and office applications.
• Email Integration: Sync with major email platforms for improved communication management.
• Customisable Workflows: Tailor workflows to support firm-specific processes.