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Alternatives to Service Manager

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4.8
Based on 10 reviews
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ManageEngine Servicedesk Plus

Comprehensive ITSM software for companies of all sizes

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4.5
Based on +200 reviews
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Paid version from US$10.00 /month

Explore the enhanced capabilities of ManageEngine Servicedesk Plus, a robust solution designed to streamline your IT service management processes.

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With ManageEngine Servicedesk Plus, you can enjoy a user-friendly interface, comprehensive ticketing system, and efficient asset management features, all without the limitations often experienced with Service Manager. Say goodbye to issues with integration and reporting, as ManageEngine Servicedesk Plus offers seamless integration with other IT tools and a wide range of customisable reporting options to meet your specific needs.

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Benefits of ManageEngine Servicedesk Plus

check ITSM best practices

check ITAM

check Strong customer focus

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Help Scout

Customer support software

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4.4
Based on +200 reviews
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Paid version from US$15.00 /month

Consider using Help Scout as an alternative to Service Manager.

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Help Scout offers a user-friendly interface, robust ticketing system, and seamless integration with various platforms. It provides detailed reporting and analytics tools to track customer interactions effectively. Additionally, Help Scout allows for easy collaboration among team members and efficient management of customer queries. With its efficient workflow automation features, Help Scout streamlines customer support processes and ensures timely responses to customer inquiries.

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Hiver

Transform Gmail into a Helpdesk: Efficient & Easy!

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4.7
Based on +200 reviews
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Pricing on request

Consider Hiver as a powerful alternative to Service Manager for seamless email management and collaboration.

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With Hiver, you can streamline your email workflows and enhance team productivity without encountering the limitations often faced when using Service Manager. Hiver offers intuitive features and efficient tools to help you efficiently manage your inbox and collaborate with team members, making it a reliable choice for modern businesses.

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Benefits of Hiver

check Email Delegation and Tracking

check Shared Inbox for Team Collaboration

check Enhanced Customer Support and Feedback Management

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Zoho Assist

User-friendly tool for businesses who need support or access

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4.7
Based on +200 reviews
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Consider using Zoho Assist as a reliable alternative to Service Manager.

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Zoho Assist offers a user-friendly interface, advanced features, and secure remote support solutions, without encountering the limitations often associated with Service Manager. With Zoho Assist, users can enjoy smooth remote desktop access and control, file transfer capabilities, and collaboration tools for effective troubleshooting and support sessions.

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Benefits of Zoho Assist

check Remote control

check Smooth interface

check Compatible with other devices

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ManageEngine ADManager Plus

Powerful Active Directory, Exchange & Microsoft 365 manager

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4.5
Based on +200 reviews
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Paid version from US$595.00 /year

Consider ManageEngine ADManager Plus as a robust alternative to Service Manager for efficient Active Directory management.

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With ManageEngine ADManager Plus, you can streamline user provisioning, deprovisioning, and management processes without encountering the limitations frequently found in Service Manager. Additionally, ADManager Plus offers comprehensive reporting, delegation capabilities, and automation tools to enhance productivity and security in your organization.

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ManageEngine ADSelfServicePlus

The one-stop solution for all your identity security needs

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4.6
Based on +200 reviews
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Introducing ManageEngine ADSelfServicePlus, a comprehensive self-service password management software to simplify user authentication and account management.

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ManageEngine ADSelfServicePlus provides users with the ability to reset passwords, unlock accounts, and update personal information without IT intervention, similar to the capabilities of Service Manager. Additionally, it offers multi-factor authentication and self-service directory updates for enhanced security and user experience.

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ManageEngine ADAudit Plus

A Comprehensive Active Directory Audit Solution

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4.3
Based on +200 reviews
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Consider ManageEngine ADAudit Plus as a reliable solution for your auditing needs, offering advanced features and functionalities compared to Service Manager.

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ManageEngine ADAudit Plus provides comprehensive auditing capabilities without the limitations found in Service Manager. With real-time monitoring, detailed reports, and easy-to-use interface, ADAudit Plus ensures efficient tracking and management of all your IT resources.

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ManageEngine Log360

The Leading SIEM Solution to Prevent IT Threats

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4.5
Based on 142 reviews
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Introducing ManageEngine Log360 as a comprehensive solution for log management and security information event management, offering a robust alternative to Service Manager.

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ManageEngine Log360 provides advanced features for log analysis, real-time monitoring, and threat detection, without the limitations often experienced with Service Manager. With Log360, users can gain insights into network activities, secure critical data, and streamline compliance processes effectively.

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Benefits of ManageEngine Log360

check Several tools in one + integrate it with other ManageEngine tools

check Exploitable for business all sizes

check Makes security easy with a scalable solution

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EventLog Analyzer

Real-Time Network Security Log Management

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4.8
Based on 12 reviews
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Consider using EventLog Analyzer as an alternative to Service Manager.

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EventLog Analyzer offers advanced features for log management and security information event management without the limitations found in Service Manager. With EventLog Analyzer, you can easily centralise and monitor logs from various sources, detect security threats in real-time, and generate compliance reports effortlessly.

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Zoho Creator

A platform for custom business apps and Zoho integrations

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4.3
Based on +200 reviews
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Consider Zoho Creator as a versatile and user-friendly alternative to Service Manager.

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Zoho Creator offers a seamless experience with its intuitive interface and extensive customization options, providing a solution that caters to diverse business needs without encountering the limitations often associated with Service Manager.

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Benefits of Zoho Creator

check integration with other tools

check Smooth interface

check Personnalization

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