Discover GLPI, the ultimate tool for IT asset management, perfect for businesses looking to streamline their IT operations. Designed for IT managers and support teams, GLPI excels with its asset tracking, helpdesk management, and powerful reporting capabilities.

What are the main features of GLPI?

IT Asset Management

GLPI offers a robust IT asset management feature that allows businesses to gain complete visibility over their hardware and software assets.

• Automated Inventory: Seamlessly track and manage assets with automated inventory scans.
• Custom Asset Fields: Create custom fields to cater to unique organisational needs.
• Lifecycle Management: Monitor the entire lifecycle of assets, from procurement to depreciation.

Helpdesk Management

The helpdesk management module in GLPI simplifies ticket handling for support teams, improving overall service efficiency.

• Ticketing System: Submit, track, and resolve issues with a user-friendly ticketing system.
• SLA Compliance: Ensure adherence to Service Level Agreements with built-in SLA monitoring tools.
• Email Notifications: Stay updated on ticket status with automated email alerts.

Reporting and Analytics

GLPI provides advanced reporting and analytics features, offering insightful data to aid decision-making processes.

• Custom Reports: Generate detailed reports to match specific business requirements.
• Data Visualisation: Use charts and graphs for a clearer representation of data.
• Trend Analysis: Identify trends and patterns for more strategic planning.