Qminder is an intuitive queuing system designed to streamline customer service for businesses in retail, healthcare, and beyond. It eliminates the chaos of physical lines, offering features like real-time data analytics and remote check-ins, setting it apart as a leader in queue management solutions.

What are the main features of Qminder?

Real-time Customer Data

Qminder provides businesses with access to instant, comprehensive customer insights. This feature supports informed decision-making and optimises service efficiency.

• Monitor live customer flow and waiting times
• Track service performance through the dashboard
• Analyse visitor trends to forecast demand and allocate resources

Remote Check-ins

Empower customers to join queues remotely, giving them more control over their time and improving their overall service experience. This innovation significantly reduces in-location congestion.

• Join queues via smartphone without on-site presence
• Receive personal notifications about waiting status and service updates
• Enhance convenience, catering to both client and business needs

Customisable Service Points

With Qminder, you can tailor service points to fit unique business processes, ensuring a personalised customer journey that aligns with operational goals.

• Define specific queue types and priorities
• Customise the flow of service points and screens
• Adapt queue management to seasonal or special events

Explore how Qminder's advanced features bring flexibility and efficiency to customer interactions, transforming queuing into a seamless experience.