SnapEngage : Enhance Customer Interaction with Live Chat Solutions
SnapEngage: in summary
What are the main features of SnapEngage?
Real-Time Customer Engagement
SnapEngage provides seamless real-time communication to enhance customer experience on your website.
- Proactive chat invitations to engage visitors at the right moment.
- Co-browsing functionality for guided customer support.
- Custom chat forms to capture pre-chat information efficiently.
Intelligent Chatbot Integration
Integrate AI-driven chatbots to streamline customer interactions and reduce response times.
- 24/7 automated responses to common queries for continuous support.
- Flexible bot workflows tailored to your business needs.
- Seamless handover to human agents for complex issues.
Diverse Platform Integrations
Connect your live chat with a multitude of platforms to maximise efficiency.
- Integration with popular CRMs for streamlined customer data management.
- Compatibility with help desk solutions to improve ticket resolution rates.
- Social media integration to capture leads across different channels.
SnapEngage: its rates
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