LeadDesk : Efficient Call Centre Software for Enhanced Productivity
LeadDesk: in summary
LeadDesk is a robust call centre software tailored for businesses seeking to optimise their sales and customer service operations. Ideal for sales teams and customer support departments, LeadDesk offers advanced call management, comprehensive reporting, and seamless CRM integration.
What are the main features of LeadDesk?
Advanced call management
LeadDesk revolutionises the way businesses manage their calls, enabling easy handling of both inbound and outbound interactions. Its advanced call management system ensures that agents can efficiently manage calls and enhance customer satisfaction.
- Intelligent call routing to optimally connect clients with available agents
- Automated dialling modes to increase agent productivity
- Call recording and monitoring for quality assurance
Comprehensive reporting tools
Gain insights into your team's performance and operational efficiency with LeadDesk's comprehensive reporting features. These tools provide detailed analyses and visualisations for data-driven decision-making.
- Customisable dashboards for real-time performance tracking
- Detailed call activity reports to monitor agent output
- Key performance indicators to evaluate team effectiveness
Seamless CRM integration
LeadDesk facilitates smooth workflow by integrating seamlessly with existing CRM systems. This integration ensures that information flows efficiently and that agents have access to the latest customer data during interactions.
- Synchronization with popular CRM platforms for unified data access
- Instantaneous updating of contact records after interactions
- Automatic logging of call activities into the CRM for enhanced productivity
LeadDesk: its rates
Instant
€89.00
/month /user
Essential
€99.00
/month /user
Advanced
€129.00
/month /user
Enterprise
Rate
On demand
Clients alternatives to LeadDesk
Streamline customer service with a top-rated software. Automate ticket management, track customer interactions, and provide multi-channel support.
See more details See less details
Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.
Read our analysis about FreshdeskBenefits of Freshdesk
Ergonomic interface available in 20 languages
Easy-to-use with personalised support
Secure storage (TRUSTe, GDPR, ISO 27001)
To Freshdesk product page
A comprehensive POS solution offering inventory management, sales tracking, customer insights, and multi-channel support for seamless transactions.
See more details See less details
Square POS provides an all-in-one solution for businesses looking to streamline their transactions and enhance customer experience. Key features include robust inventory management that helps track stock levels in real-time, detailed sales analytics to monitor performance and customer insights for improved service. Additionally, it supports multi-channel sales, enabling businesses to manage in-person and online transactions with ease. This versatile platform is designed to adapt to different business needs, ensuring efficiency and growth.
Read our analysis about Square POSTo Square POS product page
Manage your customer relationships with ease using this cloud-based software. Track interactions, set reminders, and get real-time notifications.
See more details See less details
With this CRM software, you can easily organise your contacts, view communication history, and collaborate with your team. It also offers customisable fields and integrations with popular tools.
Read our analysis about Capsule CRMTo Capsule CRM product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.