Customer Service Software

Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.

Benefits of Freshdesk

Ergonomic interface available in 20 languages

Easy-to-use with personalised support

Secure storage (TRUSTe, GDPR, ISO 27001)

Service Hub stands out as a cutting-edge Customer Service software, providing businesses with a unified solution to handle service requests efficiently. It combines ticketing systems, live chat tools, and a comprehensive knowledge base, facilitating seamless interactions between businesses and their customers. It aids in streamlining support operations, ensuring quick and effective responses to enquiries, thereby improving overall customer satisfaction and loyalty.

Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.

Benefits of Service Cloud

Complete customer history with Salesforce integration

Artificial Intelligence can anticipate an activity

Scalable platform from 1 to 10 thousand users

Easiware's customer service software enhances support team productivity by automating routine tasks and providing detailed customer insights for personalised service. Its user-friendly interface and multi-channel support options make it easy to stay on top of customer requests and deliver exceptional customer experiences.

Benefits of easiware

All in one platform for customer interactions management

Offline and online: covers all channels, including stores

AI applied to customer relations - semantic analysis

Gladly's customer service software offers a user-friendly interface, customizable workflows, and AI-powered insights to improve customer satisfaction. With Gladly, agents can easily manage multiple channels and collaborate with colleagues to provide seamless support.

With HappyFox, you can easily manage customer queries, automate repetitive tasks, and track performance with insightful reports. The software's intuitive interface and robust features make it a top choice for businesses looking to enhance their customer service experience.

Our software offers a range of features including automated call routing, real-time reporting, and omnichannel support to ensure your customers receive the best service possible. With inContact, you can easily manage your customer interactions and improve your overall customer satisfaction.

Manage customer requests efficiently with automated workflows and SLA tracking. Collaborate effortlessly with your team and access real-time insights to improve service quality.

Smart Tribune is a customer service software that uses AI to improve your customer experience. With its automated responses, you can handle high volumes of inquiries quickly and accurately. Its real-time analytics allow you to track customer feedback and make data-driven decisions.

Benefits of Smart Tribune

Selfcare and Digital Customer Relationship Consulting

SEO improvement

Solutions on the entire Self-service value chain

NetSupport 24-7 is designed to help you manage customer queries seamlessly, with features like live chat, remote desktop control, and file transfer. With this software, you can handle multiple support requests at once, access customer details easily, and improve customer satisfaction.

Pega Customer Service allows you to deliver personalised experiences to your customers by leveraging AI, predictive analytics and real-time insights. The software provides a 360-degree view of the customer and enables seamless communication across channels. With Pega, you can resolve issues faster, reduce call handling time and increase customer satisfaction.

Qelp's customer service software allows you to provide top-notch support by centralising communication channels and automating repetitive tasks. Track ticket progress and measure customer satisfaction to improve your service.

Our customer service software offers a comprehensive solution for managing customer interactions. With its easy-to-use interface, you can quickly create and assign cases, track progress and automate common tasks. Real-time reporting gives you insights into key metrics, so you can monitor performance and identify areas for improvement.

With advanced analytics and reporting, you can track customer interactions across multiple channels. Customise your chatbot, provide proactive support, and improve your team's productivity with a single platform.

WebQA is designed to help you manage customer service more efficiently. With automation, you can respond to customer queries faster and more accurately. The software also offers real-time support, which means you can quickly resolve any issues as they arise.

TICK&HELP simplifies your customer service tasks. With its user-friendly interface, you can easily manage customer interactions, assign tickets, and track metrics. Say goodbye to scattered communication and hello to happier customers.

Cogito's customer service software allows agents to handle inquiries through multiple channels, including social media, email and phone. With automated workflows, agents can easily manage tickets, prioritize tasks and collaborate with team members.

Improve your customer support experience with Callbell. With its multi-channel integration, you can manage all your communication channels in one place. Automate responses and collaborate with your team to resolve customer issues efficiently.

With this software, you can manage all your customer inquiries in one place, including email, chat, and social media. Its automation features include canned responses, routing rules, and chatbots. You can also generate reports on your team's activity and customer satisfaction.

Say goodbye to repetitive responses and hello to happy customers with typedesk. This innovative software uses AI to suggest the best responses to common queries, freeing up your team to focus on more complex issues. With typedesk, your customer service team can respond more quickly and accurately, leading to higher customer satisfaction rates.