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Customer Loyalty Software

Customer Loyalty : related categories

Our selection of 50 customer loyalty software

POWR

Fully Customized No-Code Plugins

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4.3
Based on +200 reviews
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Streamline digital processes with this no-code platform, offering customisable solutions for businesses.

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POWR is an innovative SaaS platform allowing users to craft, customise, and deploy digital solutions without needing to write a single line of code. It empowers businesses to streamline online forms, e-commerce integrations, and customer engagement tools through a suite of user-friendly applications. Perfect for businesses seeking to enhance their digital presence swiftly and efficiently.

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Benefits of POWR

check Patented live editor for instant updates

check Integrates with nearly every site builder platform available (1,000+)

check An extensive suite of plugins for every customer journey

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Service Cloud

Customer Service Software to Build Customer Loyalty

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4.4
Based on +200 reviews
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Paid version from €75.00 /month

Streamline customer support with cloud-based software. Improve team efficiency and customer satisfaction with automated workflows and real-time reporting.

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Service Cloud enables businesses to manage customer inquiries across multiple channels, including email, phone, and social media. The software's intuitive interface and automation capabilities reduce response times and increase first-call resolution rates. Real-time reporting and analytics provide insights into team performance and customer satisfaction levels.

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Benefits of Service Cloud

check Complete customer history with Salesforce integration

check Artificial Intelligence can anticipate an activity

check Scalable platform from 1 to 10 thousand users

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Gift Card and Loyalty Program

Enhance Customer Engagement with Gift and Loyalty Cards

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4.6
Based on 8 reviews
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Pricing on request

Boost customer loyalty with a software that offers gift cards, rewards, and personalised promotions.

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The loyalty programme software provides an all-in-one solution for businesses to increase customer retention. With features such as customisable gift cards, points-based rewards, and targeted promotions, businesses can create a personalised experience for their customers, leading to increased loyalty and sales.

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iGain

Advanced Analytics for Professional Growth

No user review
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Pricing on request

Boost customer loyalty with our software's advanced features, including personalised rewards, real-time analytics, and automated communication.

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With iGain, you can customise loyalty programmes to suit your brand and customers. Our software provides real-time data and insights to help you make informed decisions. Automated communication keeps customers engaged and coming back for more.

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iLCLP

Revolutionise Your Learning with Course Management

No user review
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Pricing on request

Boost customer loyalty with our powerful software that tracks and rewards customer behaviour. Increase sales and customer retention with ease.

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With our customer loyalty software, you can create customisable reward programs that incentivise customers to engage with your business. Our software tracks customer behaviour, allowing you to identify and reward loyal customers, which in turn increases sales and customer retention.

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Loyalty & Rewards App

Boost Customer Engagement with Rewards Programme

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5.0
Based on 16 reviews
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Pricing on request

Boost customer loyalty with our software's rewards and incentives program. Engage customers with personalised rewards and gamification features.

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Our loyalty and rewards app offers a range of incentives to enhance customer engagement, such as personalised rewards, gamification features, and social media integration. With our software, you can create a loyalty program that aligns with your business goals and drives customer retention.

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Loyalty Card Software

Transform Customer Engagement with Loyalty Programmes

No user review
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Pricing on request

Boost customer loyalty with our software's advanced features like reward tracking, customer segmentation, and customisable loyalty programs.

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Our loyalty card software is designed to help businesses create and manage effective loyalty programs. With features like real-time reward tracking, customer segmentation for targeted marketing, and customisable loyalty programs, businesses can easily incentivise customer behaviour and increase retention rates.

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Loyalty Software

Boost Customer Retention with Advanced Loyalty Tools

No user review
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Pricing on request

Boost customer loyalty with this software's rewards program, customisable campaigns, and automated communication tools.

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Engage customers with personalised offers, track their activity and reward them accordingly. Analyse customer data to optimise campaigns and measure ROI. Streamline customer communication with automated emails and SMS.

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Perkville

Revolutionise Loyalty Programs with Reward Software

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4.7
Based on 147 reviews
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Pricing on request

Boost customer loyalty and retention with our software's reward program, referral system, and customisable incentives.

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Our software's reward program allows you to incentivise customers for repeat purchases and referrals, while the referral system helps you acquire new customers. You can also customise incentives to suit your business needs, making it a versatile tool for boosting customer loyalty and retention.

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Pointzmatter

Transform Your Loyalty Programme Effortlessly

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Pricing on request

Boost customer loyalty with advanced software that tracks customer behaviour, rewards and engagement.

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Pointzmatter is a powerful SaaS tool that helps businesses build long-lasting relationships with their customers. With its advanced tracking system, it monitors customer behaviour, purchases and feedback to offer personalised rewards and incentives that increase engagement and loyalty.

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PowerCard

Efficient Payment Solution for Businesses

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2.5
Based on 2 reviews
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Boost customer loyalty with our software's powerful tools for rewards, promotions, and personalised experiences.

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With our software, you can create customised loyalty programs, track customer behaviour and preferences, and offer targeted rewards and promotions. The result? A loyal customer base that keeps coming back for more.

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Preferred Patron Loyalty

Boost Customer Engagement with Loyalty Program Software

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4.9
Based on +200 reviews
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Pricing on request

Boost customer loyalty with a powerful software that offers reward programs, customisable promotions, and customer insights.

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Preferred Patron Loyalty helps businesses build stronger relationships with their customers through a range of features such as points-based rewards, gift cards, and targeted campaigns. It also provides valuable data and analytics to help inform decision-making and improve customer engagement.

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Reward-it

Enhance Engagement with Loyalty Reward Software

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4.0
Based on 1 reviews
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Increase customer loyalty and retention with this software. Enjoy easy setup and customisation, automated rewards, and real-time data tracking.

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Reward customers with personalised offers, points, and discounts, and keep them coming back with targeted marketing campaigns. Use the software's analytics to identify trends and adjust your rewards programme accordingly.

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Comback

Effective Feedback Management Solution for Teams

No user review
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Paid version from €9.99 /month

Boost customer loyalty with our software. Track customer behaviour and offer personalised rewards to keep them coming back.

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Our software analyses customer data to identify loyalty trends and predict churn. Use this insight to create targeted campaigns that incentivise repeat business. With our software, you can foster long-term customer relationships and grow your business.

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Salesmachine

Enhance Customer Loyalty with Advanced CRM Solutions

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4.3
Based on 103 reviews
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Boost customer loyalty with this software's powerful tools. Track customer satisfaction, identify churn risks, and improve retention rates.

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With this software, you can create custom customer segments, track customer engagement, and receive alerts for important customer interactions. Its intuitive dashboard makes it easy to monitor customer health and take action to improve customer relationships.

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SATMETRIX

Optimise Feedback with Leading NPS Software

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3.7
Based on 3 reviews
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Boost customer loyalty with this software, which provides powerful insight into customer satisfaction and feedback.

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SATMETRIX offers a range of tools to measure and analyse customer feedback, including Net Promoter Score (NPS) surveys and real-time reporting. With actionable insights into customer satisfaction, businesses can improve customer loyalty and drive growth.

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Scrummy Club

Enhance Team Collaboration with Agile Features

No user review
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Pricing on request

Boost customer loyalty and retention with powerful software. Reward customers, track purchases, and offer personalised incentives.

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Increase customer satisfaction and sales with Scrummy Club. Our software allows you to easily create loyalty programmes, track customer behaviour, and offer targeted rewards. Analyse data to optimise your strategy and keep customers coming back for more.

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ShopSocially

Enhance Your E-commerce with Social Proof Tools

No user review
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Pricing on request

Boost customer loyalty and engagement with social proof, referral marketing, and personalised experiences.

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ShopSocially offers a suite of tools to help businesses increase customer retention and drive revenue. With social proof, customers can see real-time activity on the site, encouraging them to make a purchase. Referral marketing incentivises customers to refer friends, while personalised experiences create a tailored shopping journey.

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Social Spiral

Elevate Your Business with Cutting-Edge Social Media Tools

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5.0
Based on 10 reviews
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Boost customer loyalty with this software that tracks engagement, rewards, and feedback.

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Social Spiral's intuitive dashboard lets you monitor customer behaviour, set up loyalty programs and incentives, and collect valuable insights to improve customer satisfaction.

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Ticket Max

Efficient Event Management Software for Seamless Planning

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Pricing on request

Boost customer loyalty with our software's customisable rewards program, customer analytics, and automated communication tools.

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With Ticket Max, you can set up a rewards program that fits your business needs and track customer behaviour to better understand their preferences. Our automated communication tools allow you to send targeted messages to customers, increasing engagement and loyalty.

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Customer Loyalty software: purchase guide

Ultimate Buying Guide: Customer Loyalty Software for 2025

If you’re looking to elevate customer engagement and build long-term loyalty, the right software can transform your business. In this comprehensive guide, we break down the top customer loyalty software solutions available in 2025, offering detailed insights, pricing options, and practical tips for a seamless implementation. Whether you’re a startup or an enterprise, this guide will help you choose a tool that not only meets your current needs but also scales with your future growth.

Why Invest in Customer Loyalty Software?

Customer loyalty software is not just another tool—it’s a strategic asset that turns one-time buyers into lifelong advocates. By automating reward programs, tracking customer behavior, and integrating with your existing ecosystem, these platforms help you:

  • Increase Retention: Convert occasional buyers into repeat customers through personalized experiences.
  • Boost Sales: Unlock cross-selling and up-selling opportunities with targeted offers.
  • Gain Actionable Insights: Leverage real-time analytics to fine-tune your marketing strategies.
  • Enhance Engagement: Deliver bespoke rewards and experiences that resonate with your audience.

Key Features to Look For

When evaluating customer loyalty software, ensure that the tool provides:

  • Personalized Reward Systems: Tailor rewards based on customer behavior and purchase history.
  • Advanced Analytics: Real-time data tracking, segmentation, and predictive insights to support data-driven decisions.
  • Multi-Channel Integration: Seamless connectivity with CRM, ERP, and marketing automation platforms.
  • User-Friendly Interface: Intuitive dashboards and mobile accessibility for both admins and end users.
  • Scalability: Flexible pricing and feature sets that grow with your business needs.

Top Customer Loyalty Software Solutions for 2025

Dedicated Loyalty Platforms

These solutions focus exclusively on loyalty programs, delivering robust features for personalized rewards and customer engagement.

Name Key Features Strengths Weaknesses Free Option / Pricing / Specific Info
LoyaltyPlus Point-based rewards, exclusive discounts, personalized notifications Highly customizable with an intuitive interface Advanced features available only on higher-tier plans
  • Free trial available
  • Starts at $29/month
  • Cloud-based solution
Fidelimax Reward management, referral tracking, detailed customer segmentation Strong analytics and reporting capabilities Configuration can be complex for smaller teams
  • Free basic plan available
  • Paid plans start at $19/month
  • Real-time insights
Rewardify Omni-channel rewards, mobile-first design, social media integration Flexible platform with excellent social media tools Customer support can slow during peak times
  • 30-day free trial
  • Plans from $25/month
  • Optimized for mobile engagement
LoyalHub Behavioral analytics, engagement-based rewards, predictive insights Robust dashboard and powerful analytics Limited customization for niche segments
  • No free plan; demo available
  • Pricing on request
  • Ideal for mid-to-large enterprises

Comprehensive Business Suites with Loyalty Modules

These integrated platforms combine loyalty management with broader business tools, ideal for companies seeking an all-in-one solution.

Name Key Features Strengths Weaknesses Free Option / Pricing / Specific Info
Engage360 Loyalty module integrated within a full CRM platform, intelligent automation Centralized data management and scalable for larger teams Higher cost for small businesses
  • Free demo available
  • Starts at $49/month for the full CRM suite
  • Seamless integration across channels
ClientFirst Comprehensive customer management, loyalty rewards, detailed analytics Modern interface with strong omni-channel capabilities Setup can be challenging for non-technical users
  • 30-day free trial
  • Plans start at $39/month
  • Ideal for integrated marketing strategies
LoyalEdge Advanced segmentation, real-time tracking, personalized offers Excellent customer support and high customization Requires time to fully leverage advanced features
  • Free trial available
  • Custom pricing based on usage
  • Ideal for scaling businesses
Fidelia ERP-integrated loyalty management, advanced reporting, dynamic dashboards Robust integration and centralized data Customization may be limited for some industries
  • Free demo available
  • Starts at $55/month
  • Excellent for complex operational environments

Implementation Tips for Customer Loyalty Software

Once you’ve selected the right software, a smooth rollout is essential to maximize your investment. Here are some client support–focused tips to ensure a successful implementation:

1. Define Your Objectives Clearly

Set precise goals such as increasing retention, boosting average order value, or driving referrals. Clear objectives will help your support and customer success teams tailor training sessions and resources, ensuring that all client needs are met.

2. Engage Key Stakeholders and Customer Support Teams

Involve your marketing, IT, and customer service teams from the start. By including your support teams in the decision-making process, you ensure that the software’s features align with both your business needs and your clients’ expectations. This collaboration helps in crafting detailed onboarding procedures and support documentation.

3. Launch a Pilot Project with Dedicated Client Support

Begin with a small group of loyal customers to test the software’s features. Use this pilot phase to gather feedback not only on usability but also on the effectiveness of your support services. Provide dedicated support contacts, conduct regular check-ins, and create a feedback loop to refine both the software and your support processes before a full-scale rollout.

4. Provide Comprehensive Training and Onboarding

Develop a robust training program for both your internal teams and your clients. Offer live webinars, detailed user guides, video tutorials, and a dedicated help center. Ensure your customer support team is well-versed in the software’s functionalities so they can assist clients promptly and effectively during the transition.

5. Ensure Ongoing Client Support and Proactive Communication

After deployment, maintain continuous support through multiple channels—live chat, email, and phone support. Schedule regular follow-ups and check-ins to address any issues and gather ongoing feedback. Use the software’s analytics to monitor user engagement and proactively offer additional training or assistance when needed.

6. Optimize with Regular Reviews and Updates

Utilize the advanced analytics within the software to track performance and customer satisfaction. Hold periodic review sessions with your support teams and key clients to discuss successes and identify areas for improvement. Ongoing optimization ensures that your customer support remains responsive as your business grows.

2025 Trends: Why Customer Loyalty Software is Essential

The landscape of customer engagement is evolving rapidly, making customer loyalty software indispensable in 2025. Here’s why investing in the right tool is critical:

  • Rapidly Changing Consumer Expectations: In a digital era, customers demand personalized, real-time interactions. Loyalty software enables you to anticipate needs and deliver tailored rewards.
  • Integration with Emerging Technologies: With AI-driven personalization, predictive analytics, and seamless multi-channel connectivity, modern loyalty platforms act as strategic co-pilots for your business.
  • Competitive Differentiation: As markets become more saturated, customer loyalty becomes a key differentiator. Innovative software helps you stand out by offering unique experiences that foster deep customer relationships.
  • Scalability and Future-Proofing: With business growth comes increased complexity. A scalable loyalty solution ensures your programs remain effective, no matter how fast you expand.
  • Cost Efficiency and Automation: Automation of repetitive tasks, real-time data insights, and seamless integrations reduce overhead costs, allowing your teams to focus on strategic initiatives.

In 2025, a robust customer loyalty software is not just a nice-to-have—it’s a necessity for businesses aiming to thrive in a competitive and rapidly evolving digital market. It empowers companies to stay agile, make data-driven decisions, and maintain a customer-centric focus that drives long-term success.

Conclusion: Choose the Right Software and Future-Proof Your Business

Investing in customer loyalty software is a strategic move that can revolutionize your business. With the right tool, you’ll enhance customer engagement, boost revenue, and build lasting relationships. Use this guide to compare features, pricing, and integration capabilities to select a solution that fits your unique needs. Implement it with confidence to stay ahead of the curve in 2025 and beyond.

Customer Loyalty softwares: Q&A

How does a customer loyalty software work?

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Customer loyalty software works by tracking customer behaviour and rewarding them for repeat business. It can track points or rewards, send personalised offers and promotions and give businesses insights into customer behaviour.

What features should I look for when looking for customer loyalty software?

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When looking for customer loyalty software, look for features such as easy integration with your POS system, the ability to track customer behaviour across multiple channels, automation of rewards and promotions, and analytics and reporting capabilities.

What are the benefits of customer loyalty for my company?

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Customer loyalty can benefit your company in many ways, including increased revenue, improved customer retention, better customer engagement, and the ability to gather valuable customer data.

What are the best customer loyalty software options?

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Some of the best customer loyalty software options on the market include LoyaltyLion, Smile.io, Voucherify, and Antavo. Each offers unique features such as advanced analytics, personalised offers, and easy integrations.

What are the free customer loyalty software alternatives I could try?

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Some free customer loyalty software alternatives you could try include Loyverse, TapMango, and Kangaroo Rewards. While these options may have limited features compared to paid options, they can still offer value for small businesses looking to implement a loyalty program.