Shipup : Turn delivery into marketing and customer success
Shipup: in summary
Shipup is a solution dedicated to enhance e-merchants delivery experience
A customer-centric tracking solution awarded many times:
- Deliver 2018 - "Game changer" award
- Connected Retail Nightshow 2018 - Best customer support innovation
- St*rt me up 2018/2019 Fevad & KPMG's direcroy - Shipup idientifed as one of the most innovative and competitive eComerce solution
Shipup offers your customers a unique and customized delivery experience via several features:
- Proactive notifications - Notify and reassure your clients in real time
- Track your packages in real time
- Send proactive and customized notifications to your customers during delivery
- Foster a new marketing tool: a 70% open rate for your notifications and 30% click
- Tracking page - Engage and retain your customers
- Create your own branded tracking page on your website
- Use our powerful drag and drop builder
- Increase your customer retention
- Cut down your support
- Anticipate incidents during delivery.
- Reduce your customer tickets by half.
- Ease your customer support’s life.
- Clients feedbacks - Limit your churn
- Collect your customers’ feedbacks as soon as they get their packages.
- Create alerts for your customer support.
- Turn possible detractors into ambassadors.
- Transporters dashboard - Enhance your QoS measurement
- Centralize all your packages tracked in real time within a unique platform
- Ease your reporting using multi-criteria filters : incidents, volume, ...
- Connected with +50 transporters
- Zendesk & Gorgias integration - Boost your call-center's efficiency
- Facilitate the sharing of information to your customer support
- Get notified on Zendesk or Gorgias when an incident occurs
- Find your customers’ delivery information directly on Zendesk
Reliable solution - Proven track record
Shipup has been working on its solution for 2 years in order to have evermore impact for their clients :
- Lower customer support contact rate (down to -50% )
- Boost customer satisfaction (+7 pts NPS)
- Trafic growth (up to +5% )
- Fidelity increase, incremental sales (up to +10% )
Shipup, an easy solution to implement
- Various integrations available (Shopify, Magento, Prestashop, ...) so you do not have to develop anything
- User-friendly solution usable by anyone: management or operatives, marketing, customer support, logistics
Our clients
Birchbox, Eve mattress, A.P.C, Ssense, Volcom, Cheerz, Chantelle, Feed, ...
Its benefits
Highly customizable
User-friendly - Drag&drop solution
GDPR
Shipup: its rates
Essai 14 jours
Free
Standard
Rate
On demand
Clients alternatives to Shipup
Streamline your customer interactions with a powerful CRM. Automate sales processes, track leads, and manage customer data with ease.
See more details See less details
With this CRM, you can easily manage your sales pipeline, track deals, and collaborate with your team. The software offers customizable dashboards, reporting features, and integrations with popular tools to help you streamline your sales process. Plus, with automation tools, you can save time and focus on building strong relationships with your customers.
Read our analysis about monday CRMBenefits of monday CRM
Quick Setup and Fast Adoption
Advanced Automation of Repetitive Tasks
Customizable to Fit Any Business Need
To monday CRM product page
Square is a payment processing and business management platform designed for small and medium-sized businesses (SMBs).
See more details See less details
It offers point-of-sale (POS) systems, online payments, invoicing, and financial tools, helping businesses accept payments, manage sales, and grow efficiently. With solutions for both in-person and digital transactions, Square simplifies commerce across multiple industries.
Read our analysis about Square POSTo Square POS product page
Manage your customer relationships with ease using this cloud-based software. Track interactions, set reminders, and get real-time notifications.
See more details See less details
With this CRM software, you can easily organise your contacts, view communication history, and collaborate with your team. It also offers customisable fields and integrations with popular tools.
Read our analysis about Capsule CRMTo Capsule CRM product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.