Seamlessly manage your sales, marketing, and support functions with Vtiger CRM. Tailored for growing businesses, it boasts robust automation, insightful analytics, and a unified customer view—making it a market leader in CRM solutions.

What are the main features of Vtiger CRM?

Enhanced Sales Management

Vtiger CRM empowers your sales team with tools to close more deals in less time. From lead generation to deal closure, every step of the sales cycle is optimised.

• Lead Scoring: Automatic scoring of leads based on engagement metrics to identify the most promising prospects.
• Pipeline Management: Visualise sales pipelines, forecast revenues, and identify bottlenecks to take timely actions.
• Sales Automation: Automate routine tasks such as follow-ups, reminders, and more to increase efficiency.

Engaging Marketing Tools

With Vtiger CRM's marketing tools, you can run targeted campaigns, track their performance, and generate insightful reports to refine your strategies.

• Email Campaigns: Create and manage sophisticated email marketing campaigns with drag-and-drop ease.
• Web Forms: Capture leads directly from your website into your CRM, no coding required.
• Segmentation: Segment your contact data to tailor campaigns to specific audiences for higher engagement.

Exceptional Customer Support

Deliver top-notch customer service with Vtiger CRM's support modules, designed to track, manage, and resolve customer issues efficiently.

• Ticket Management: Streamline support requests with a comprehensive ticketing system to ensure no issue goes unresolved.
• Knowledge Base: Build a rich library of FAQs and guides to enable customers to find answers quickly.
• Customer Portal: Provide a self-service portal where customers can track their tickets and access resources.

Unified Customer View

Obtain a holistic view of your customer interactions across sales, marketing and support teams, making it easy to personalise communications and build strong relationships.

• 360-Degree Insights: All customer data including emails, call logs, and support tickets are accessible from a single view.
• Interaction History: Keep track of every customer interaction for better context and personalised service.
• Custom Dashboards: Visualise key metrics and KPIs tailored for different roles within your organisation.