Sales Cloud is a complete CRM software and has distinct and very useful features. There are 10 main modules: contact management, with an overview of customers, opportunity management, with details of sales opportunities (products, competition, etc.) lead management, with monitoring of the entire lead journey, reports and dashboards, with a real-time representation of your activity, sales forecast, with the possibility of viewing and adjusting the forecasts, sales collaboration, with the sharing and centralization of information as well as the chat, salesforce quote-to-cash, with the creation of quotes, branded proposals and subscription billing, territory management, with a logical and flexible structure for your sales, sales data and intelligence, with solutions to enrich incomplete and inaccurate records and finally, inside sales console, with the dashboard-like interface that provides inside sales representatives

Let’s focus on 3 features for you to see how Sales Cloud can help you on a daily basis.

Sales forecasting: Techniques, Methods, and Best Practices for Accurate Predictions

The sales forecasting feature improves your sales management and boosts your revenue. Adapt your sales approach and connect with customers on their preferred channels. You can easily keep track of your contacts, opportunities, and crucial deals, enhance sales efficiency with automation tools, track your pipeline and boost sales performance and gain a comprehensive understanding of each customer to make informed decisions

Quote-to-cash: The Complete Guide to Streamlining Sales Processes from Opportunity to Payment

The quote-to-cash feature also called CPQ (configure, price, quote) makes it possible to configure products, determine prices, and generate quotes quickly and easily. The software can be implemented up to 5-10 times faster than other CPQ solutions and is user-friendly, accessible on any device, and available at all times, anywhere. We can create and deliver accurate sales quotes faster, generate branded proposals and contracts, and manage revenue and subscription billing with a streamlined experience

Sales data and intelligence: The Importance of Collecting, Analysing and Utilising Sales Metrics for Improved Performance and Business Insights

The sales data and intelligence feature helps you find the right companies and contacts quickly, and access high-quality prospects for cross-selling and upselling. It also helps you clean and enrich your data, making it more accurate, so you can make better decisions, manage your pipeline more effectively, and uncover opportunities faster. And finally it reduces the time spent searching for data by sales reps, providing instant access to important information about your customers, including advanced firmographic details and curated call prep content

If you’ve ever dreamed of meeting Einstein, Salesforce has created Einstein AI! The artificial intelligence helps sales reps sell smarter by prioritising the most promising leads, automating data entry to save time, identifying key actions to close deals, stay informed and deepen customer relationships.