CRM software are sales and customer management software that centralize qualified business information to maximize the conversion of prospects into customers and build customer loyalty.
Designed for businesses seeking efficient customer relationship management, Affinity CRM empowers teams with powerful tools.
Track customer interactions seamlessly, personalise communication, and automate tasks to enhance productivity and foster better client relationships.
Read our analysis about Affinity CRMTo Affinity CRM product page
Attio is a dynamic CRM platform designed for agile teams seeking seamless collaboration and streamlined contact management.
Tailored for businesses of all sizes, it stands out with its intuitive data syncing, real-time collaboration features, and powerful customisation options.
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monday sales CRM is designed for businesses seeking to streamline their sales processes and expand customer engagement.
It caters to teams needing efficient pipeline management and insights, offering seamless collaboration, intuitive automation, and customisable dashboards that set it apart from the rest.
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Manage customer relationships efficiently with this intuitive CRM software. Organise sales, automate marketing and streamline customer support.
With Auric Prospector, you can easily track leads and deals, automate follow-ups and nurture customer relationships. The software also offers analytics and reporting tools to help you make data-driven decisions. Plus, its user-friendly interface means you can get started in no time.
Read our analysis about Auric ProspectorTo Auric Prospector product page
Bigin by Zoho CRM is an intuitive customer relationship management solution designed specifically for small businesses.
It enhances productivity with its easy setup, efficient pipeline management, and seamless integration capabilities, setting a new standard for simplicity and effectiveness in CRM solutions.
Read our analysis about Bigin by Zoho CRMTo Bigin by Zoho CRM product page
Financial Services Cloud is designed for financial institutions looking to streamline operations and enhance customer experience.
Tailored for banks, insurance companies, and wealth management firms, it integrates client data with personalised insights, advanced analytics, and seamless client interactions.
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Cerca is a cutting-edge document management software designed for businesses seeking efficiency and organisation.
Its intuitive interface caters to SMEs and larger enterprises, offering features like advanced search capabilities and seamless integration with existing systems. Enjoy enhanced productivity and easy collaboration across teams.
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Gold-Vision CRM streamlines customer relationship management for businesses of all sizes.
Designed for sales, marketing, and support teams, it offers comprehensive integrations and robust reporting, setting it apart from competitors. Its intuitive interface enhances efficiency and user collaboration.
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Rolldog empowers businesses of all sizes by streamlining customer relationship management and automating tasks to enhance operational efficiency.
Targeted towards SMEs, Rolldog offers seamless integrations, an intuitive dashboard, and robust analytics. Discover how Rolldog can transform your business processes.
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Efficy CRM is a versatile customer relationship management tool designed for businesses seeking to optimise their client interactions.
Ideal for medium to large enterprises, it excels with features like comprehensive customer data management, effective sales pipeline tracking, and seamless integration capabilities.
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Axial is a comprehensive document management solution designed for businesses looking to optimise their workflows.
Ideal for organisations of all sizes, it offers seamless document collaboration, automated archiving capabilities, and intelligent search functionalities that enhance productivity and efficiency.
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Streamline customer interactions with powerful software that organises sales, marketing, and customer service data.
With this CRM software, businesses can easily manage customer relationships, track sales performance, and automate marketing campaigns for improved efficiency. Its intuitive interface and customisable dashboards make it easy to stay on top of customer interactions and provide exceptional service.
Read our analysis about B2i CRMTo B2i CRM product page
Manage customer interactions efficiently with this CRM software. Automate tasks, track sales, and streamline workflows.
With this software, you can easily organise customer data, create custom reports, and track customer interactions across multiple channels. Its automation features reduce manual tasks, while its integration with various other tools makes it a versatile solution for businesses of all sizes.
Read our analysis about InsightlyTo Insightly product page
Streamline customer interactions with intuitive tools and automation features.
BlueRobin CRM offers a user-friendly interface to manage contacts, leads, deals and tasks. With email integration, task automation, and customisable reports, your team can focus on nurturing customer relationships and driving sales.
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Streamline customer interactions with efficient management and automation tools in this CRM software.
Agilecrm offers a user-friendly interface and customizable workflows, allowing businesses to track leads, manage deals, and automate tasks. With in-depth analytics and integrations with popular apps, it's an all-in-one solution for customer relationship management.
Read our analysis about AgilecrmTo Agilecrm product page
Manage customer interactions efficiently with this CRM software. Automate tasks, track leads, and improve communication with customers.
With this software, businesses can streamline their customer relationship management, allowing for more personalised interactions. The automation of tasks and tracking of leads frees up time for sales teams to focus on building relationships with customers. Improved communication tools ensure customers receive timely and relevant information.
Read our analysis about InfusionsoftTo Infusionsoft product page
Streamline communication and sales with powerful CRM software. Manage leads, deals, and tasks with ease.
CentralStationCRM simplifies your sales process. Track email communications, prioritize tasks, and analyze customer data to improve your business.
Read our analysis about CentralStationCRMBenefits of CentralStationCRM
A friendly interface you can use without extensive training
An online solution you can access from anywhere
Deal and project management features
To CentralStationCRM product page
Streamline your customer interactions with efficient organisation and real-time insights.
Our CRM software offers advanced automation, customisable pipelines, and detailed analytics to help you build strong relationships and drive growth.
Read our analysis about RelateIQTo RelateIQ product page
Streamline your customer relationships with powerful software designed to maximise your efficiency and communication.
With advanced tools for tracking interactions and automating outreach, this software offers a comprehensive solution for managing all aspects of your customer relationships. From lead generation to support, it puts you in control.
Read our analysis about CiviCRMTo CiviCRM product page
Streamline your customer interactions with a powerful CRM software. Manage leads, deals, and tasks all in one place.
Close more deals faster with Close CRM. Automate your sales process, track customer interactions, and collaborate with your team seamlessly. Get real-time insights into your sales pipeline and make data-driven decisions.
Read our analysis about Close CRMBenefits of Close CRM
Designed for salespeople
A multi-channel approach
Intuitive and powerful
To Close CRM product page
Customer Relationship Management or CRM software is an IT tool that is used by marketing and sales departments to centralise customer and prospect information to maximise business revenue. With CRM software, you can manage:
Acquisition: Identification of potential buyers (leads) imported into the CRM system
By gaining insights on customer behavior and purchasing patterns, you will be able to offer customers with a relevant solution that addresses their needs. The relevance of marketing and sales actions makes it possible to direct efforts where it is really necessary and thus to maximise conversion rates (conversion from prospect to customer) as well as retention rates (customer renewal).
Here are 6 reasons why you need CRM software:
The main features of CRM software include:
CRM software is the most diverse type of customer management software, which explains the hyper choice in this market. CRM software range from advanced contact managers (xRM) to commercial ERPs (such as Everwin or Divalto).
The following advanced CRM features and services are becoming more and more present in CRM software:
CRM applications will be supported in the next 5 years by BigData, Business Intelligence and the exploitation of public data on the Internet:
The CRM market is made up of 50% SaaS CRM offers (CRM in the cloud, unlike on-premise CRM).
Finally, the 10 largest CRM software publishers account for 60% of the market. The remaining 40% is made up of about a hundred solutions such as E-deal, Zoho, Efficy, Infocob. Among the market giants are Salesforce, SAP, Oracle, Microsoft Dynamics CRM, IBM, NetSuite and Sage CRM.
Moreover, most solutions offer free trials or demos to test the functionalities of CRM Marketing software.
With our guides on customer relationship management (CRM), discover how to automate sales and marketing actions to support business development and customer relationship quality (improving customer experience, customer journey, loyalty and customer satisfaction).
Choosing the ideal CRM software can be complex because it depends on the current context of a company, but also on its evolution. Moreover, it impacts many departments such as Management, Marketing, Sales, Communication, Support, etc. It is therefore essential to make a list of required features with all stakeholders in the CRM project before selecting a CRM tool.
Then, it is important to study the necessary functional scope: prospecting, marketing campaign management, customer support. There are hundreds of CRM software on the market that do either everything or part of the customer relationship.
Finally, price plays a key role in selecting the ideal CRM software for a company. You can now find CRM software with monthly subscriptions per user. This usually costs around 30 €/month/user which, multiplied by the number of employees concerned, can represent a very significant cost.
These include: Sellsy, Eudonet, Ines CRM, Salezeo, GRC Contact, Microsoft Dynamics CRM, MyFeelBack, Koban, Nelis, Salesforce CRM : Sales Cloud, Teamleader, EGGcrm, TigerPro CRM, Magic Business, Incwo, Pipedrive, Smartplace, Vtiger CRM, Zoho CRM, Sage CRM, Everwin CXM, Simple CRM, You don't need a crm, E-Deal CRM
A CRM software is designed to track and manage interactions with customers, providing a centralised database of customer information. It allows businesses to manage leads, sales, customer service and marketing campaigns all in one place.
Look for features such as lead and sales management, contact management, automation, reporting and analytics, mobile access, and integration with other software tools. Customisable dashboards and workflows, and the ability to add third-party integrations to your CRM software can also be useful.
CRM software can increase sales, improve customer satisfaction, streamline business processes, and provide valuable insights into customer behaviour and needs. It can also help businesses to build and maintain strong relationships with customers, which can lead to increased loyalty and repeat business.
Some of the best CRM software options in the UK market include Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, and Pipedrive. Each has its own strengths and weaknesses and may be more suitable for different businesses depending on their needs.
Some of the best free CRM software options include HubSpot CRM, Zoho CRM Free Edition, Bitrix24, and Insightly. These free options may have limited features compared to paid versions or may have restrictions on the number of users, contacts or data storage.
