CRM software are sales and customer management software that centralize qualified business information to maximize the conversion of prospects into customers and build customer loyalty.
Salesforce Education is designed to elevate the educational experience by streamlining administrative tasks and enhancing student engagement.
Ideal for educational institutions, it offers robust analytics, personalised learning approaches, and seamless faculty collaboration tools.
Read our analysis about Salesforce EducationTo Salesforce Education product page
FieldPro automates and structures field operations through its mobile CRM and AI technology, bringing efficiency, performance, and transparency to the daily tasks of field workers.
Trusted by over 1,000 organizations, FieldPro enhances operations for businesses in sales, agriculture, technical services, and mobile money networks.
Read our analysis about FiledProTo FiledPro product page
ProfitSystem is a cutting-edge accounting software tailored for small to medium enterprises seeking reliable financial management.
It stands out with features like real-time collaboration, seamless integration with existing systems, and in-depth financial reporting, making it a preferred choice for today’s businesses.
Read our analysis about ProfitSystemTo ProfitSystem product page
Twenty is a comprehensive project management software designed for teams of all sizes, offering effective planning and collaboration solutions.
Its standout features include seamless task tracking, real-time communication tools, and a robust project analytics system, streamlining workflows and enhancing productivity.
Read our analysis about TwentyTo Twenty product page
KONDESK is designed for businesses seeking an efficient project management solution.
Tailored for small to mid-sized teams, it offers robust collaboration tools, task automation, and real-time insights, setting it apart in the crowded project management software market.
Read our analysis about KONDESKTo KONDESK product page
CentraHub CRM is a dynamic software designed for businesses seeking to enhance their customer relationship management.
Ideal for sales teams and service providers, it offers automated sales processes and customisable workflows, ensuring superior collaboration and customer service.
Read our analysis about CentraHub CRMTo CentraHub CRM product page
Comprehensive CRM software offering contact management, sales tracking, invoicing, and email marketing automation. Ideal for businesses aiming to streamline customer interactions and sales processes.
Firmao is a robust Customer Relationship Management (CRM) solution designed to optimise customer interactions and business operations. It provides features like contact management, detailed sales tracking, invoicing, and email marketing automation, making it an indispensable tool for companies seeking to enhance productivity and maximise sales efficiency. Suitable for small to medium-sized enterprises, Firmao helps in streamlining all customer-related processes seamlessly.
Read our analysis about FirmaoBenefits of Firmao
Easy organization and automation of the sales process
Quick issuance of documents such as invoices, offers, orders
Automation of the invoicing process along with payment control
To Firmao product page
Infra-struktur is designed for businesses seeking efficient infrastructure management solutions.
Tailored for IT professionals and enterprises, it offers robust capacity planning, real-time monitoring, and seamless automation.
Read our analysis about infra-strukturTo infra-struktur product page
Fullwhere is an innovative software designed for businesses seeking to streamline their supply chain operations.
Ideal for logistics managers and procurement teams, it stands out with real-time inventory tracking, sophisticated demand forecasting, and seamless vendor management capabilities.
Read our analysis about FullwhereTo Fullwhere product page
Manage customer interactions and streamline sales processes with our CRM software. Automate tasks, track leads and deals, and gain insights with ease.
With Avantage CRM, you can centralise customer data, access it from any device, and collaborate with your team in real-time. Customisable dashboards and reports provide valuable analytics to improve your sales strategy. Integrate with your favourite apps to extend functionality and streamline workflows.
Read our analysis about Avantage Business CRMTo Avantage Business CRM product page
Manage customer relationships efficiently with this intuitive CRM software. Organise sales, automate marketing and streamline customer support.
With Auric Prospector, you can easily track leads and deals, automate follow-ups and nurture customer relationships. The software also offers analytics and reporting tools to help you make data-driven decisions. Plus, its user-friendly interface means you can get started in no time.
Read our analysis about Auric ProspectorTo Auric Prospector product page
Streamline customer interactions with powerful software that organises sales, marketing, and customer service data.
With this CRM software, businesses can easily manage customer relationships, track sales performance, and automate marketing campaigns for improved efficiency. Its intuitive interface and customisable dashboards make it easy to stay on top of customer interactions and provide exceptional service.
Read our analysis about B2i CRMTo B2i CRM product page
Manage customer interactions efficiently with this CRM software. Automate tasks, track sales, and streamline workflows.
With this software, you can easily organise customer data, create custom reports, and track customer interactions across multiple channels. Its automation features reduce manual tasks, while its integration with various other tools makes it a versatile solution for businesses of all sizes.
Read our analysis about InsightlyTo Insightly product page
Streamline customer interactions with intuitive tools and automation features.
BlueRobin CRM offers a user-friendly interface to manage contacts, leads, deals and tasks. With email integration, task automation, and customisable reports, your team can focus on nurturing customer relationships and driving sales.
Read our analysis about BlueRobin CRMTo BlueRobin CRM product page
Streamline customer interactions with efficient management and automation tools in this CRM software.
Agilecrm offers a user-friendly interface and customizable workflows, allowing businesses to track leads, manage deals, and automate tasks. With in-depth analytics and integrations with popular apps, it's an all-in-one solution for customer relationship management.
Read our analysis about AgilecrmTo Agilecrm product page
Manage customer interactions efficiently with this CRM software. Automate tasks, track leads, and improve communication with customers.
With this software, businesses can streamline their customer relationship management, allowing for more personalised interactions. The automation of tasks and tracking of leads frees up time for sales teams to focus on building relationships with customers. Improved communication tools ensure customers receive timely and relevant information.
Read our analysis about InfusionsoftTo Infusionsoft product page
Streamline communication and sales with powerful CRM software. Manage leads, deals, and tasks with ease.
CentralStationCRM simplifies your sales process. Track email communications, prioritize tasks, and analyze customer data to improve your business.
Read our analysis about CentralStationCRMBenefits of CentralStationCRM
A friendly interface you can use without extensive training
An online solution you can access from anywhere
Deal and project management features
To CentralStationCRM product page
Streamline your customer interactions with efficient organisation and real-time insights.
Our CRM software offers advanced automation, customisable pipelines, and detailed analytics to help you build strong relationships and drive growth.
Read our analysis about RelateIQTo RelateIQ product page
Streamline your customer relationships with powerful software designed to maximise your efficiency and communication.
With advanced tools for tracking interactions and automating outreach, this software offers a comprehensive solution for managing all aspects of your customer relationships. From lead generation to support, it puts you in control.
Read our analysis about CiviCRMTo CiviCRM product page
Streamline your customer interactions with a powerful CRM software. Manage leads, deals, and tasks all in one place.
Close more deals faster with Close CRM. Automate your sales process, track customer interactions, and collaborate with your team seamlessly. Get real-time insights into your sales pipeline and make data-driven decisions.
Read our analysis about Close CRMBenefits of Close CRM
Designed for salespeople
A multi-channel approach
Intuitive and powerful
To Close CRM product page
Customer Relationship Management or CRM software is an IT tool that is used by marketing and sales departments to centralise customer and prospect information to maximise business revenue. With CRM software, you can manage:
Acquisition: Identification of potential buyers (leads) imported into the CRM system
By gaining insights on customer behavior and purchasing patterns, you will be able to offer customers with a relevant solution that addresses their needs. The relevance of marketing and sales actions makes it possible to direct efforts where it is really necessary and thus to maximise conversion rates (conversion from prospect to customer) as well as retention rates (customer renewal).
Here are 6 reasons why you need CRM software:
The main features of CRM software include:
CRM software is the most diverse type of customer management software, which explains the hyper choice in this market. CRM software range from advanced contact managers (xRM) to commercial ERPs (such as Everwin or Divalto).
The following advanced CRM features and services are becoming more and more present in CRM software:
CRM applications will be supported in the next 5 years by BigData, Business Intelligence and the exploitation of public data on the Internet:
The CRM market is made up of 50% SaaS CRM offers (CRM in the cloud, unlike on-premise CRM).
Finally, the 10 largest CRM software publishers account for 60% of the market. The remaining 40% is made up of about a hundred solutions such as E-deal, Zoho, Efficy, Infocob. Among the market giants are Salesforce, SAP, Oracle, Microsoft Dynamics CRM, IBM, NetSuite and Sage CRM.
Moreover, most solutions offer free trials or demos to test the functionalities of CRM Marketing software.
With our guides on customer relationship management (CRM), discover how to automate sales and marketing actions to support business development and customer relationship quality (improving customer experience, customer journey, loyalty and customer satisfaction).
Choosing the ideal CRM software can be complex because it depends on the current context of a company, but also on its evolution. Moreover, it impacts many departments such as Management, Marketing, Sales, Communication, Support, etc. It is therefore essential to make a list of required features with all stakeholders in the CRM project before selecting a CRM tool.
Then, it is important to study the necessary functional scope: prospecting, marketing campaign management, customer support. There are hundreds of CRM software on the market that do either everything or part of the customer relationship.
Finally, price plays a key role in selecting the ideal CRM software for a company. You can now find CRM software with monthly subscriptions per user. This usually costs around 30 €/month/user which, multiplied by the number of employees concerned, can represent a very significant cost.
These include: Sellsy, Eudonet, Ines CRM, Salezeo, GRC Contact, Microsoft Dynamics CRM, MyFeelBack, Koban, Nelis, Salesforce CRM : Sales Cloud, Teamleader, EGGcrm, TigerPro CRM, Magic Business, Incwo, Pipedrive, Smartplace, Vtiger CRM, Zoho CRM, Sage CRM, Everwin CXM, Simple CRM, You don't need a crm, E-Deal CRM
A CRM software is designed to track and manage interactions with customers, providing a centralised database of customer information. It allows businesses to manage leads, sales, customer service and marketing campaigns all in one place.
Look for features such as lead and sales management, contact management, automation, reporting and analytics, mobile access, and integration with other software tools. Customisable dashboards and workflows, and the ability to add third-party integrations to your CRM software can also be useful.
CRM software can increase sales, improve customer satisfaction, streamline business processes, and provide valuable insights into customer behaviour and needs. It can also help businesses to build and maintain strong relationships with customers, which can lead to increased loyalty and repeat business.
Some of the best CRM software options in the UK market include Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, and Pipedrive. Each has its own strengths and weaknesses and may be more suitable for different businesses depending on their needs.
Some of the best free CRM software options include HubSpot CRM, Zoho CRM Free Edition, Bitrix24, and Insightly. These free options may have limited features compared to paid versions or may have restrictions on the number of users, contacts or data storage.
