Eloquant (Cloud CX Platform) : Optimise Customer Interactions with Cloud CX Solutions
Eloquant (Cloud CX Platform): in summary
What are the main features of Eloquant (Cloud CX Platform)?
Enhanced Customer Interaction
Eloquant excels in managing customer interactions by offering tools that consolidate multiple communication channels. This feature ensures consistent and efficient responses, regardless of the medium used by your customers.
- Multi-channel integration including phone, email, chat, and social media.
- Unified customer interaction history for comprehensive customer insights.
Advanced Analytics and Reporting
With Eloquant, gain meaningful insights into customer interactions, enabling data-driven decisions. This feature empowers businesses to continually enhance their customer service strategies.
- Customisable reports for tracking key performance indicators (KPIs).
- Real-time analytics to monitor customer service metrics.
Personalised Customer Engagement
Personalisation is at the heart of Eloquant’s strategy, allowing businesses to tailor their interactions to meet individual customer needs, thus improving satisfaction and loyalty.
- Segmented customer profiling to personalise communication.
- Automated and customisable customer journeys for tailored interactions.
Its benefits
ISO 27001
Eloquant (Cloud CX Platform): its rates
Standard
Rate
On demand
Standard
Rate
On demand
Clients alternatives to Eloquant (Cloud CX Platform)
Streamline customer service with a top-rated software. Automate ticket management, track customer interactions, and provide multi-channel support.
See more details See less details
Increase customer satisfaction with Freshdesk's intuitive interface and robust reporting tools. Collaborate with teams, use AI-powered chatbots, and integrate with third-party apps for seamless workflows.
Read our analysis about FreshdeskBenefits of Freshdesk
Ergonomic interface available in 20 languages
Easy-to-use with personalised support
Secure storage (TRUSTe, GDPR, ISO 27001)
To Freshdesk product page
A comprehensive POS solution offering inventory management, sales tracking, customer insights, and multi-channel support for seamless transactions.
See more details See less details
Square POS provides an all-in-one solution for businesses looking to streamline their transactions and enhance customer experience. Key features include robust inventory management that helps track stock levels in real-time, detailed sales analytics to monitor performance and customer insights for improved service. Additionally, it supports multi-channel sales, enabling businesses to manage in-person and online transactions with ease. This versatile platform is designed to adapt to different business needs, ensuring efficiency and growth.
Read our analysis about Square POSTo Square POS product page
Manage your customer relationships with ease using this cloud-based software. Track interactions, set reminders, and get real-time notifications.
See more details See less details
With this CRM software, you can easily organise your contacts, view communication history, and collaborate with your team. It also offers customisable fields and integrations with popular tools.
Read our analysis about Capsule CRMTo Capsule CRM product page
Appvizer Community Reviews (0) The reviews left on Appvizer are verified by our team to ensure the authenticity of their submitters.
Write a review No reviews, be the first to submit yours.