UniTel Voice offers a comprehensive virtual phone system designed to empower small businesses and entrepreneurs. Tailored specifically for startups, this solution boosts connectivity and professionalism with features like call forwarding, voicemail transcription, and customised greetings, setting it apart in the telecom software market.

What are the main features of UniTel Voice?

Streamlined Call Management

Optimise your business communication process with UniTel Voice’s efficient call management system. Designed to ensure that no call goes unanswered, it keeps your business contact seamless and professional.

• Call Routing: Automatically guide calls to the right person or department.
• Call Forwarding: Never miss a call by redirecting to mobile, home, or another office line.
• Custom Greetings: Create a professional image with tailored welcome messages that reflect your brand.

Professional Voicemail Features

Ensure you never miss important messages with UniTel Voice’s advanced voicemail solutions. Tailored for businesses who value efficiency and clarity in communication.

• Voicemail Transcription: Receive voicemail messages as text, making it easier to filter and address important calls quickly.
• Multiple Voicemail Boxes: Assign different voicemail boxes to departments or team members to keep communication orderly.
• Customisable Notifications: Get alerts via email or SMS for new voicemails, ensuring prompt follow-up.

Scalable and Flexible Setup

UniTel Voice is engineered with scalability in mind, helping growing businesses expand their communication capabilities easily and affordably.

• Easy Number Porting: Transfer your existing business numbers without hassle.
• Instant Setup: Get started with your new phone system in minutes, without requiring technical expertise.
• Scalable Plans: Choose from diverse plans that can scale with your team, offering flexibility and cost-efficiency.

Integrated Business Solutions

Maximise productivity and customer interaction with UniTel Voice’s business tool integrations, designed to seamlessly fit into your existing workflow.

• CRM Integrations: Connect with popular customer relationship management systems to consolidate data and enhance customer interactions.
• Softphone Apps: Use desktop or mobile apps to make and receive calls from anywhere.
• Call Analytics: Access insightful reports to track performance and improve communication strategies.