Ottspott is a top-tier VoIP software designed to bridge communication gaps for businesses of all sizes. It empowers teams with seamless voice and video call integrations, making remote collaboration effortless. Experience powerful call routing, CRM synchronization, and detailed analytics that set Ottspott apart from its competitors.

What are the main features of Ottspott?

Efficient Call Routing

Streamline your communication channels with Ottspott’s effective call routing mechanisms, ensuring every call is directed to the appropriate team member promptly.

• Customizable call transfer rules
• Automatic call distribution (ACD)
• Multi-level IVR systems
• Queue management

CRM Synchronization

Boost your business efficiency through seamless integration of Ottspott with your CRM platform, enabling cohesive and well-organized customer relationships.

• Real-time sync with leading CRM software
• Automatic logging of call activities
• Customer information at your fingertips during calls
• Enhanced team collaboration with shared data

Detailed Call Analytics

Leverage rich analytics provided by Ottspott to gain insights into your team’s performance and continually optimise your communication strategy.

• Comprehensive call reports
• Live call-monitoring dashboard
• Call duration and waiting time analysis
• Performance metrics and KPIs

Multi-Platform Flexibility

Ottspott’s versatility allows it to operate seamlessly across various devices and operating systems, providing you with ultimate flexibility and convenience.

• Desktop and mobile compatibility
• Integration with major communication apps
• Advanced call features on all devices
• Adaptable user settings for different platforms