Alternatives to LiveVox

With features like advanced scheduling, real-time monitoring, and insightful analytics, Zoho Social empowers users to engage with their audience more effectively. It supports multiple social networks and includes collaboration tools that allow teams to work seamlessly together on marketing strategies, making it a versatile choice for managing social media accounts.

With advanced algorithms and seamless integration capabilities, Kavkom Predictive Dialer streamlines the calling process by automatically dialing multiple numbers simultaneously. The software intelligently predicts when an agent will be available to take a call, significantly reducing idle time and increasing engagement rates. Additionally, its comprehensive reporting tools provide valuable insights into campaigns, enabling organisations to fine-tune their strategies and improve overall performance.

Greenlight CRM provides comprehensive tools including advanced analytics, automation capabilities, and seamless integration with various business applications. These features empower users to better manage customer interactions, track sales progress, and enhance overall productivity. Additionally, Greenlight CRM prioritises customisation, allowing businesses to tailor the platform according to their specific requirements while ensuring easy access to vital data.

With Maximise Cloud Contact Center, users can benefit from advanced functionalities such as real-time analytics, omnichannel support, and seamless integration with existing tools. Its user-friendly interface ensures that agents can handle interactions across multiple platforms effortlessly, while managers can monitor performance metrics and gain valuable insights to optimise operations. This makes Maximise a suitable choice for those seeking robust and effective contact centre capabilities.

uContact offers advanced capabilities such as multi-channel support, real-time analytics, and customisable workflows. This allows users to efficiently manage customer relationships and enhance operational productivity. The platform also prioritises user experience, ensuring that both agents and customers benefit from intuitive interfaces and effective communication tools.

VanillaSoft provides a robust set of tools including powerful lead tracking, automated calling capabilities, and an intuitive pipeline management system. These features enable users to streamline their processes effectively, allowing for enhanced follow-up strategies and increased conversion rates. Additionally, its comprehensive reporting and analytics tools help teams make data-driven decisions, ultimately driving business growth.

C-Zentrix Contact Center offers a rich set of functionalities, including advanced call routing, real-time analytics, and multi-channel support that enables organisations to engage with customers across various platforms. Its user-friendly interface combined with powerful tools allows teams to optimise their workflows and improve response times. The integration capabilities ensure seamless connectivity with existing systems, making it an excellent choice for businesses looking to enhance their contact centre performance.

CallDesk integrates sophisticated analytics tools, enabling businesses to track performance metrics and improve their service delivery. With its user-friendly interface and seamless integration capabilities, CallDesk allows for efficient handling of customer interactions across multiple channels. Additionally, it provides customisation options that empower teams to tailor the platform according to their specific operational requirements.

With its advanced capabilities, CallShaper provides tools for real-time monitoring and analytics that help users gain insights into call performance. Its intuitive interface simplifies the process of configuring settings, enabling organisations to customise their calling strategies effectively. Additionally, CallShaper integrates seamlessly with existing systems, ensuring a smooth transition and minimising disruption during implementation.

The software offers features such as predictive dialing, real-time reporting, and integration with various CRM systems. This ensures that agents can focus more on meaningful interactions rather than administrative tasks, ultimately driving productivity and achieving better results in sales and customer service strategies.