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Predictive Dialer Software

Predictive Dialer : related categories

Our selection of 9 predictive dialer software

Greenlight CRM

Effortless Customer Management for Business Growth

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4.9
Based on 36 reviews
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Enhance your sales with AI-powered predictive dialing. Increase agent productivity and efficiency with automatic call distribution and real-time performance tracking.

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Greenlight CRM's predictive dialer software leverages AI to optimize your sales team's productivity. It automatically distributes calls to agents, ensuring they are always busy and not wasting time on unproductive calls. The software also tracks agent performance in real-time, allowing managers to make data-driven decisions and improve overall team performance.

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LiveVox

Enhanced Contact Centre Efficiency Solution

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4.5
Based on +200 reviews
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Boost your call centre productivity with a predictive dialer software. Automate your workflow and increase your agents' efficiency.

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With predictive dialer software, you can streamline your call centre operations by automating the dialing process, filtering out answering machines and busy signals, and connecting agents only to live calls. This maximizes the number of calls made and increases the efficiency of your agents.

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Maximise Cloud Contact Center

Advanced Cloud Contact Solutions for Boosted Efficiency

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Increase sales productivity with our predictive dialer software. Automate outbound calls and maximise agent talk time.

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Maximise Cloud Contact Center's predictive dialer software uses algorithms to predict when agents will be available and automatically dials numbers. This ensures agents are always on the phone and maximises talk time. The software also allows for customisable call prioritisation and real-time reporting, increasing sales productivity and efficiency.

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uContact

Comprehensive Contact Centre Solution for Efficiency

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4.5
Based on +200 reviews
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Boost your call centre's productivity with advanced dialling features, call recording, and live monitoring.

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uContact's predictive dialler ensures agents are always on call, while the software's integrated CRM, IVR and ACD features streamline workflows and boost customer satisfaction. Plus, with real-time analytics and reporting, you can easily track and improve performance.

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VanillaSoft

Boost Sales Performance with Advanced CRM Tools

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4.7
Based on +200 reviews
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Boost sales efficiency with a powerful predictive dialer. Streamline lead management, automate workflows, and enhance team productivity.

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The predictive dialer feature of this software optimizes the calling process by predicting the availability of prospects and connecting agents only to live calls. VanillaSoft's lead management tools also automate lead distribution and follow-up, while the software's customizable workflows and reporting features make it easy to manage team productivity.

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C-Zentrix Contact Center

Streamline Communication with Contact Centre Software

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4.5
Based on 9 reviews
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Boost your call center productivity with our predictive dialer software. Increase your agent talk time and connect with more customers efficiently.

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Our software uses advanced algorithms to predict the availability of agents and customers, ensuring that calls are made only when there is a high probability of success. With real-time monitoring and reporting, you can track performance and optimize your campaigns for maximum ROI.

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CallDesk

AI-Powered Call Management Solution for Efficiency

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Boost your outbound call performance with predictive dialling. Streamline your workflow and increase agent productivity.

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Our predictive dialler automatically dials numbers from your contact list, only connecting agents to live calls. With advanced analytics, you can track the success of your campaigns and optimise your strategy for better results. CallDesk's user-friendly interface means you can get started in no time.

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CallShaper

Revolutionise Your Sales with Call Centre Software

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4.9
Based on 135 reviews
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Boost your call centre's productivity with a powerful predictive dialer software. Increase agent talk time and call volumes while reducing idle time and dropped calls.

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Predictive dialer technology allows the software to automatically dial multiple numbers simultaneously, connecting agents to live calls only. Features like call recording and real-time reporting help managers monitor and improve performance.

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CenterWare Predictive Dialler

Efficient Call Management Software for Contact Centres

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Boost productivity with advanced call automation software. Increase agent efficiency and optimize call routing with our predictive dialer.

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The predictive dialer feature automatically dials numbers and routes calls to available agents, reducing wait times and increasing call volumes. The software also offers real-time analytics, call recording, and integration with CRM systems for a streamlined workflow.

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Predictive Dialer softwares: Q&A

How does a predictive dialer software work?

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Predictive dialer software uses algorithms to predict when a call centre agent will become available and then automatically dials the next number. It filters out unanswered calls, busy lines, disconnected numbers and answering machines. This maximises the efficiency of call centre agents.

What features should I look for when looking for predictive dialer software?

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Look for features such as call recording, call monitoring, caller ID, lead management, real-time analytics, and integrations with CRMs. Also, ensure that the software is compliant with local regulations such as GDPR and Ofcom.

What are the benefits of predictive dialer for my company?

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Predictive dialer software can significantly increase the productivity of call centre agents, reduce idle time, and increase the number of successful calls. It also helps in identifying the most effective campaigns, reducing costs, and improving customer satisfaction.

What are the best predictive dialer software options?

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Some of the best predictive dialer software options in the UK market are Five9, NICE inContact, Genesys Cloud, Vonage, and Avaya. Each of these software solutions has unique features that cater to specific business needs.

What are the free predictive dialer software alternatives I could try?

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There are several free predictive dialer software options available in the market, such as CallHippo, Bitrix24, Freshcaller, and Zoho CRM. However, these free versions may have limited functionality and may not be suitable for larger call centres.