Target First : Boost Customer Engagement with Live Chat Solutions
Target First: in summary
Target First is designed to enhance customer interaction and engagement, primarily focusing on e-commerce and customer service sectors. Notable for its real-time chat functionality, AI-driven response systems, and visitor tracking capabilities, Target First stands out as an all-in-one solution for insightful customer interactions and seamless support.
What are the main features of Target First?
Real-Time Live Chat
One of the leading functionalities of Target First is its highly efficient real-time live chat, providing instantaneous communicative channels between customers and support agents.
- Customisable chat windows to align with your branding
- Automated greeting messages based on visitor behaviour
- Mobile-friendly integration for seamless use on various devices
AI-Driven Response System
Leveraging the power of AI, Target First incorporates a sophisticated AI-driven response system to improve operational efficiency and customer satisfaction.
- AI-powered chatbots offering initial support and directing users
- 24/7 customer service availability
- Machine learning protocols that enhance over time
Visitor Tracking and Profiling
Utilising advanced visitor tracking techniques, Target First helps businesses gain deep insights into customer behaviour through comprehensive visitor profiling.
- Real-time monitoring of visitor activities
- Detailed visitor analytics and reporting
- Custom rules and triggers based on visitor profiles
Multi-Channel Integration
Target First offers dynamic multi-channel integration that connects various communication channels within a unified platform.
- Integration with popular social media platforms
- Unified dashboard for email, live chat, and social media
- Streamlined customer service experience
Its benefits
Customer Happiness
Powerful Targeting
Multicanal : live chat, chatbot, web call back
Target First: its rates
Start
€29.00
/month /user
Start +
€53.00
/month /user
Pro
€79.00
/month /3 users
Entreprise
€149.00
/month /5 users
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