REVE Chat: in summary
REVE Chat is an innovative live chat software designed for businesses that aim to deliver unparalleled customer support and engagement. With features such as real-time interactions, video chat options, and chatbot integrations, it serves businesses seeking to enhance user experience and boost customer satisfaction.
What are the main features of REVE Chat?
Real-time Communication
Optimise your customer support with real-time chat capabilities designed to deliver immediate responses and support.
- Engage visitors instantly via text and multimedia chats.
- Utilise multiple conversation channels to cater to diverse customer needs.
- Seamlessly integrate chat history for incomplete conversations for easy follow-up.
Video Call Integration
Enhance the customer service experience with video call capabilities, allowing for more personalised interactions.
- Facilitate complex query resolutions with face-to-face interactions.
- Boost trust and transparency with customers through visual communication.
- Schedule or initiate instant video calls directly from the chat interface.
Chatbot and AI Assistance
Implement AI-powered chatbots to automate responses and save valuable time for both clients and support agents.
- Customise chatbot interactions to align with business workflows and FAQs.
- Efficiently handle multiple queries simultaneously with automation.
- Utilise machine learning to improve bot responses over time.
Omnichannel Support
Centralise customer interactions with omnichannel support, ensuring a seamless experience across all communication channels.
- Unify chat, email, and social media conversations in one dashboard.
- Provide uninterrupted support through offline messaging features.
- Monitor and manage interactions to maintain consistent service quality.
REVE Chat: its rates
standard Rate On demand |
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