Chatra: in summary
Chatra is an intuitive live chat solution designed for businesses seeking to enhance customer engagement and improve support efficiency. Perfect for small to medium enterprises, Chatra stands out with seamless integration options, real-time communication, and a powerful chatbot feature.
What are the main features of Chatra?
Seamless Customer Interaction
Enhance your customer service experience by providing instant support and improving customer satisfaction. Chatra allows businesses to directly interact with website visitors through a live chat interface, fostering quick and effective communication.
- Real-time customer chat
- Offline messaging capabilities
- Customisable chat widget
Advanced Chatbot Integration
Automate responses to frequently asked questions and provide 24/7 support without additional staffing. Chatra's chatbot feature is designed to handle basic inquiries, freeing up human agents for more complex interactions.
- AI-powered chatbot
- Customisable response scripts
- Seamless human handover
Comprehensive Analytics and Insights
Leverage detailed analytics to gauge the performance of your customer support team and understand visitor behaviour. Chatra equips businesses with the data necessary for informed decision-making and performance optimisation.
- Visitor tracking and monitoring
- Detailed chat history
- Performance reports
Chatra: its rates
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