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Chat and Chatbot Software

Chat and chatbot software is professional software for communicating with customers or online users. What are the differences between these two external communication software packages? The chatbot can be defined as an intelligent conversational agent. Indeed, this robot allows the company to automatically dialogue with its users to support them in the choice of a product for example. The chat program, on the other hand, is a software that promotes online discussion, between a company's customer support and its customers.

Chat and Chatbot : related categories

Our selection of 33 chat and chatbot software

Apizee Contact

Target, Engage, Convert and Measure

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Efficiently handle customer queries with our Chat and Chatbot software. Automate responses and improve customer satisfaction. Try it today.

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Apizee Contact's Chat and Chatbot software streamlines customer communication. With its AI-powered chatbot, businesses can handle high volumes of queries, even outside business hours. The software's analytics also provides insight into customer behaviour, allowing businesses to optimise their customer service.

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Benefits of Apizee Contact

check Real-Time

check Multi-Channel

check Responsive

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Intercom

Chat, Emailing, Customer Support & Contact Segmentation

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4.5
Based on +200 reviews
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Paid version from US$49.00 /month

Enhance customer communication with a chat and chatbot software. Automate responses and manage conversations.

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Interact with customers in real-time, receive notifications on new messages and track engagement. Streamline customer support with personalized and relevant responses.

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Benefits of Intercom

check Powerful contact segmentation & support features

check Intuitive design for marketing, chat & email

check Highly customizable with simple CSS files

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Olark

Boost sales, Improve your products, and meet new people

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4.5
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Paid version from US$44.00 /month

Enhance customer engagement with a powerful Chat and Chatbot software. Increase sales and customer satisfaction with real-time support and automated messaging.

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The software's user-friendly interface allows for easy customization of chat windows and chatbots, providing a personalized customer experience. Integration with popular CRMs and analytics tools ensures efficient management of customer interactions.

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HelpMate

Efficient Team Collaboration & Task Management Software

No user review
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Pricing on request

Boost your customer support with a powerful chat and chatbot software. Automate repetitive tasks, provide instant answers and improve customer satisfaction.

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HelpMate offers a user-friendly interface, AI-powered chatbots and integrations with popular platforms like Slack and Facebook Messenger. Its analytics feature helps you track performance and optimize your chatbot's responses.

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Botsify

Chatbot Automation for Enhanced Customer Engagement

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4.2
Based on 52 reviews
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Pricing on request

Automate conversations with ease. Create custom chatbots and integrate them with your website or social media.

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Botsify's chat and chatbot software allows you to streamline customer support, generate leads, and improve engagement. With its user-friendly interface, you can create chatbots without coding knowledge and monitor their performance in real-time.

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Wikit

Versatile Knowledge Management Solution for Teams

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Chat and chatbot software with AI technology for automated customer service and lead generation.

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Wikit's AI technology allows for efficient customer service and lead generation through automated chatbots. The software's user-friendly interface and customisable features make it easy to implement and tailor to individual business needs.

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Noci

Enhanced Team Productivity Software for Collaboration

No user review
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Paid version from €49.00 /month

Boost customer engagement with cutting-edge chat and chatbot software. Streamline customer support and sales with AI-powered automation.

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Noci's chat and chatbot software is the perfect solution for businesses looking to enhance customer engagement. With its advanced AI technology, Noci helps streamline customer support and sales, improving efficiency and boosting customer satisfaction. Say goodbye to manual customer interactions and hello to the future of automated customer service with Noci.

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Mindsay

Efficient Conversational AI for Improved Customer Support

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5.0
Based on 46 reviews
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Revolutionize customer service with cutting-edge chat and chatbot software. Streamline communication and improve response times with AI-powered solutions.

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Maximize efficiency and customer satisfaction with Mindsay. Its intuitive interface and customizable features make it easy to implement and personalize chat and chatbot experiences. Automate routine tasks and free up your team to focus on more complex issues.

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Virtual Agent Studio

AI-Powered Customer Support Automation Tool

No user review
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Pricing on request

Enhance customer experience with AI-powered chatbots that handle customer queries 24/7, reduce wait times and increase sales.

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With Virtual Agent Studio, businesses can easily create custom chatbots that provide personalized customer support, automate sales processes and gather valuable customer insights. Its intuitive interface allows for quick deployment and integration with popular messaging platforms.

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PickyPal

AI-powered E-commerce Chatbot

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PickyPal is an AI-driven chatbot designed to optimize customer engagement and increase online sales for e-commerce websites.

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Leveraging advanced generative AI, it provides personalized product recommendations and guides customers through their shopping journey. Its features include 24/7 availability, real-time customer assistance, and in-depth analytics on customer behavior.

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Chatra

Engage Customers Instantly with Live Chat Software

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4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
close-circle Free version
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Pricing on request

Enhance your customer support experience with an intuitive chat and chatbot software that offers real-time communication and automation.

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Chatra allows you to respond to customers' queries on-the-go, track their behaviour, and proactively engage with them through automated messages. With its user-friendly interface, you can manage multiple conversations simultaneously, customise the chat widget to match your brand, and access analytics to monitor your performance.

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Conversity

Enhance Team Collaboration with Communication Software

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Pricing on request

Enhance customer engagement with AI-powered chatbots that provide instant support and personalised recommendations.

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Conversity's chat and chatbot software utilises natural language processing to understand customer queries and offer tailored responses. Its easy-to-use interface allows for quick setup and customisation, making it a valuable tool for businesses looking to improve customer satisfaction.

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CYWYC

Enhance Project Efficiency with Dynamic Management Tools

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Pricing on request

Boost your customer engagement with our Chat and Chatbot software. Automate responses, gather data and improve your customer service.

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Our software allows you to create custom chatbots that can handle various customer queries. You can also track customer interactions and use the data to improve your business processes. Our solution is perfect for businesses looking to streamline their customer service and increase customer satisfaction.

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Chat and Chatbot softwares: Q&A

How does a chat and chatbot software work?

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Chat and chatbot software uses artificial intelligence to simulate human conversation, allowing users to interact with a business or service in real-time. The software can be programmed to respond to specific keywords or phrases and can learn from previous interactions to improve its responses.

What features should I look for when looking for chat and chatbot software?

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When looking for chat and chatbot software, look for features such as natural language processing, integration with customer relationship management tools, multi-lingual support, and analytics to track user interactions. Other important features include customizable chatbots, 24/7 availability, and the ability to handle complex queries.

What are the benefits of chat and chatbot for my company?

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Chat and chatbot software can provide numerous benefits for your company, including improved customer service, increased sales, and reduced costs. Chatbots can handle simple queries and tasks, freeing up customer service representatives to handle more complex issues. Chat software can also provide a more personalized experience for customers and can improve overall customer satisfaction.

What are the best chat and chatbot software options?

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There are numerous chat and chatbot software options available, including Intercom, Zendesk, and LiveChat. Each option has its own set of features and benefits, so it's important to choose the software that best meets your company's needs.

What are the free chat and chatbot software alternatives I could try?

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There are several free chat and chatbot software alternatives available, including Tawk.to, Dialogflow, and Botpress. While these options may not have all the features of paid software, they can still provide a valuable service for small businesses or those looking to experiment with chat and chatbot technology.