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Communications Software

Communication software is designed to facilitate the sharing of information between employees or with external individuals: chat, voice calls, videoconferencing, screen sharing, social networks and much more.

Communications : related categories

Our selection of 420 communications software

Speechlogger

Effortless Transcription & Translation Solution

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4.8
Based on 27 reviews
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Efficient speech recognition software with high accuracy and easy-to-use interface.

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Speechlogger is a reliable SaaS software that accurately transcribes spoken words into written text. Its user-friendly interface allows for easy navigation and customization, making it an ideal tool for professionals who require fast and accurate transcription.

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Speek

Revolutionise Your Communication with Speek

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Conduct web conferences seamlessly with this software. Screen sharing, video, and audio calls are just a few of the features available.

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With this web conferencing software, you can easily collaborate with team members, host webinars, and conduct remote meetings. The software's intuitive interface allows for easy navigation and the ability to record meetings for later viewing. Additionally, the software offers integration with popular productivity tools to enhance your workflow.

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Sprout Social

A platform to communicate on networks

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4.4
Based on +200 reviews
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Manage all your social media channels in one place with powerful scheduling, publishing, and analytics tools.

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With Sprout Social, you can easily schedule and publish posts across multiple social media channels, collaborate with team members, monitor brand mentions and hashtags, and track your performance with in-depth analytics. Stay ahead of the competition with insights into audience engagement and trends.

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StreamOne

Effortless Streaming Management Software

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Efficiently manage and distribute your video content with our software. Streamline your workflow and improve accessibility with customisable features.

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With StreamOne, you can easily upload, organise, and share your video library. Our software offers comprehensive analytics, advanced search functionality, and automated transcoding to ensure seamless delivery across multiple platforms. Plus, our intuitive interface makes managing your content a breeze.

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Tackle

Streamline Your Procurement Process with Efficiency

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Pricing on request

Streamline your communication with a telephony SaaS software. Make and receive calls, manage voicemails and track call logs with ease.

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With this software, you can integrate your phone system with your CRM, automate call routing and create custom greetings. Increase productivity and customer satisfaction.

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TeamViewer

Remote Control and Support

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4.6
Based on +200 reviews
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Paid version from €29.90 /month

Connect with your team wherever they are with powerful web conferencing software that supports screen sharing, video calls, and chat.

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With its intuitive interface and cross-platform compatibility, you can collaborate seamlessly with colleagues and clients around the world. Plus, advanced security features ensure your meetings stay private and secure.

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Tidio Chat

Effortless Customer Engagement Solutions

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4.7
Based on +200 reviews
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Appvizer calculates this overall rating to make your search for the best software easier. We've based it on user-generated verified reviews on industry-leading websites.
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Enhance your website with a live chat feature. Connect with customers in real-time and increase conversions with instant support.

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Chat and Chatbot software allows businesses to add a live chat feature to their website, enabling them to connect with customers in real-time. With instant support, businesses can increase conversions and improve customer satisfaction.

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TIM Enterprise

Advanced Workflow Automation Software for Businesses

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Call Accounting software that tracks, analyses and reports on business phone usage. Improves cost control, billing accuracy and employee productivity.

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With its advanced reporting capabilities and real-time monitoring, this software helps businesses optimize their phone usage and reduce costs. It also enables managers to identify trends and patterns in employee phone usage, providing insights to improve productivity and customer service.

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TIMS

Streamlined Tax Management for Professionals

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Streamline telecom expenses with our software. Manage usage, costs, and inventory efficiently.

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Our Telecom Expense Management software helps businesses stay on top of their telecom expenses by automating the tracking and analysis of usage, costs, and inventory. With our software, businesses can identify areas for cost savings, reduce wasteful spending, and optimize their telecom services to improve efficiency.

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TIXEO

Secure Video Conferencing for Seamless Collaboration

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4.0
Based on 8 reviews
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A video conferencing software that enables secure and high-quality video meetings from any device, anywhere.

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TIXEO ensures end-to-end encryption, multiple participants, and screen sharing features. It also has a unique feature to blur the background, improving privacy and reducing distractions.

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Benefits of TIXEO

check Secure Videoconferencing

check CSPN certification and qualification from ANSSI

check Universality, interoperability

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TocToc

Revolutionise Collaboration with Conference Solutions

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4.8
Based on 42 reviews
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Enhance customer experience with AI-driven chatbots that provide 24/7 support, personalized responses and instant access to information.

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TocToc's chat and chatbot software uses AI to provide seamless customer interactions, with customizable chatbots that can be trained to answer frequently asked questions and provide accurate solutions. This software offers real-time analytics, allowing businesses to track customer engagement and improve their services.

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Toky

Cloud-Based Call Centre Solution for Teams

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4.2
Based on +200 reviews
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Boost your communication with a powerful telephony software that streamlines calls, messages, and customer service.

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With advanced features like call recording, IVR, and call forwarding, this software is perfect for businesses of all sizes looking to enhance their customer experience.

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Toll Free Number Management

Effortless Toll Free Number Management Solutions

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Effortlessly manage your business's toll-free numbers with our telephony software. Streamline your call routing, forwarding, and reporting.

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Our toll-free number management software simplifies your telephony operations. Customise your routing plans, track your call performance, and optimise your customer experience.

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TrueConf Server

Enterprise-Level Video Conferencing for Seamless Communication

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4.7
Based on 94 reviews
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This web conferencing software offers HD video and audio, screen sharing, and recording capabilities.

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With TrueConf Server, users can host meetings with up to 1,000 participants, collaborate on documents in real-time, and integrate with popular messaging platforms. The software also offers security features such as encryption and password protection.

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TTS Web Services

Effortless Data Management for Enterprises

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This speech recognition software allows users to easily convert spoken words into text. It also has advanced features such as natural language processing and speaker identification.

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With TTS Web Services, users can dictate text quickly and accurately without the need for manual typing. The software's natural language processing capabilities enable it to understand context and syntax, improving accuracy. Additionally, the speaker identification feature allows for multiple users to dictate text without confusion.

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uContact

Comprehensive Contact Centre Solution for Efficiency

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4.5
Based on +200 reviews
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Boost your call centre's productivity with advanced dialling features, call recording, and live monitoring.

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uContact's predictive dialler ensures agents are always on call, while the software's integrated CRM, IVR and ACD features streamline workflows and boost customer satisfaction. Plus, with real-time analytics and reporting, you can easily track and improve performance.

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Unified Communications Manager

Communications and collaboration solution

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Streamline communication with this SaaS software. Manage all your communication channels in one place, from voice calls to video conferencing.

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Say goodbye to communication silos. With this software, you can easily collaborate with colleagues and clients across different channels. Its intuitive interface and feature-rich capabilities make it a top choice for businesses of all sizes.

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Benefits of Unified Communications Manager

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VanillaSoft

Boost Sales Performance with Advanced CRM Tools

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4.7
Based on +200 reviews
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Boost sales efficiency with a powerful predictive dialer. Streamline lead management, automate workflows, and enhance team productivity.

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The predictive dialer feature of this software optimizes the calling process by predicting the availability of prospects and connecting agents only to live calls. VanillaSoft's lead management tools also automate lead distribution and follow-up, while the software's customizable workflows and reporting features make it easy to manage team productivity.

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VeraSMART

Efficient Call Accounting Solution for Businesses

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This call accounting software enables businesses to track call activity, manage costs and improve customer service with detailed reporting and analytics.

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VeraSMART's advanced reporting tools provide insight into call patterns, enabling businesses to optimise resources and improve customer service. With cost management features, it reduces telecom expenses and ensures compliance with regulations.

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Verba Recording System

Innovative Call Recording Solution for Businesses

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Call recording software that captures, stores and analyses customer interactions. Monitor agent performance and ensure compliance with regulations.

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Verba Recording System offers a comprehensive solution for call recording, allowing businesses to improve customer service, train staff and comply with legal requirements. With advanced features such as speech analytics and screen recording, it provides valuable insights into customer behaviour and agent performance.

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Communications software: purchase guide

What is business communication?

Communication solutions are multiplying to accompany you in your communication plan. Communication actions can be very expensive and that is why they must be optimized so that they can achieve their intended purpose. We recommend that you rely on the communication tools at your disposal in order to succeed in your communication strategy.

What is corporate communication?

Corporate communication can be internal or external.

  • External communication: This is the message you will convey to your customers, prospects and competing companies. It is essential to develop a coherent communication policy. Carry a positive image that matches the spirit of your business and the products or services you offer.
  • Internal communication: This is the communication that is put in place at the heart of your business. It encompasses the possibility of conveying the message quickly, under the best conditions, but also the most optimal way to exploit it. The means of communication must be chosen with great care. It will also affect the atmosphere between you and your employees.

What are the communication tools at your disposal?

To build a solid communication plan, use the features of the available communication tools:

  • Messaging and instant messaging: Send emails for asynchronous communication or chat with your collaborators or prospects via instant messaging for synchronous communication.
  • Online video conferencing: Imagine your meetings differently by using video to converse with your customers or collaborators who are distant or can not move. Do not waste time on the move and favor a stronger link with regular video conferencing.
  • Social network management software: Control your publications and make statistics to estimate the impact of your marketing strategy.
  • The dematerialization of your documents: Transfer files to your employees in one click and make a quick search to consult a file filed by another person.
  • Desktop publishing: Print your flyers, posters or commercial documents in an automated way by printing your scanned files and in large volumes.
  • Creating and Sending Mail: Automate recurring tasks like reminder emails with software that connects you to a print and distribution center.
  • SEO software: It helps you boost the consultation of your publications on your website by selecting keywords and SEO techniques to optimize them. Thus your website appears quickly in search engine research by changing the editorial quality of your content.
  • VoIP (VoIP over IP): Communicate through your company's Internet network and operate a dematerialized switchboard!

And why are communication tools an asset for your company?

Institutional communication is a real challenge for the development of your business and is part of your marketing strategy.

The advantages of these communication tools are:

  • Quick access to all your emails online or offline
  • Easy sharing of information with all your employees
  • Optimization of communication objectives
  • The possibility of sharing a mailbox or a folder on which you work in collaboration;
  • More efficient document management
  • Communication media more readily available;
  • Good information flow management within your company
  • Face the competition by being competitive and responsive;
  • Harmonization of your internal and external communication;
  • A gain in market share and a positive evolution of the image of your company.

Free or paid tools?

You will find software solutions and communication tools in free version, with licenses or in SaaS mode. Feel free to compare offers and test them because they are often associated with a free trial version.

But do not skimp on the investment of strong and powerful communication tools just to save money. The communication policy of your company is a strong lever for development and greatly influences the evolution of your company. It is also important to offer your employees the opportunity to work in good conditions, find information quickly and to view or exchange files without any obstacles.


Communication techniques will impact your reputation and the visual identity of your company. To develop a sophisticated communication strategy, choose the many communication tools that are available to you!