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Communications Software

Communication software is designed to facilitate the sharing of information between employees or with external individuals: chat, voice calls, videoconferencing, screen sharing, social networks and much more.

Communications : related categories

Our selection of 652 communications software

BillView

Efficient Invoicing Solutions for Modern Businesses

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Streamline your telecom expenses with software that tracks usage, manages invoices, and optimizes costs.

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With our Telecom Expense Management software, you can easily monitor your telecom usage and costs, gain insights into data usage patterns, and allocate expenses to the right departments.

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Bitmovin

Efficient Video Streaming & Encoding Solution

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4.9
Based on 51 reviews
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Manage, encode and deliver high-quality videos with ease. Stream on any device and platform.

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Bitmovin's Video Management software provides efficient video encoding, flexible delivery and adaptive streaming to ensure a seamless viewing experience for your audience. With support for all major devices and platforms, you can easily manage your videos and reach your audience wherever they are.

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Team on the Run

Efficient Team Communication Software for Businesses

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4.9
Based on 69 reviews
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Paid version from €2.00 /month

Streamline your team communication and increase productivity with this email tool. Features include messaging, file sharing and task management.

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This software offers a comprehensive suite of features to help teams stay connected and organised. Its messaging function allows for real-time communication, while file sharing and task management make collaboration seamless. Increase productivity and streamline your team communication with this email tool.

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Braina

AI-Powered Productivity and Automation Assistant

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4.1
Based on 69 reviews
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Transform your voice into text with ease. Enhance productivity and efficiency with this speech recognition software.

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Braina accurately transcribes spoken words into text, allowing for hands-free note-taking and seamless document creation. Its advanced commands and AI capabilities make it an essential tool for professionals seeking to streamline their workflow.

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C-Zentrix Contact Center

Streamline Communication with Contact Centre Software

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4.5
Based on 9 reviews
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Boost your call center productivity with our predictive dialer software. Increase your agent talk time and connect with more customers efficiently.

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Our software uses advanced algorithms to predict the availability of agents and customers, ensuring that calls are made only when there is a high probability of success. With real-time monitoring and reporting, you can track performance and optimize your campaigns for maximum ROI.

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Call Tracking

Enhance Marketing with Advanced Call Tracking Features

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4.8
Based on 6 reviews
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Track phone calls, measure ROI & improve customer service with this software.

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With call tracking, you can track calls to specific campaigns, monitor call quality, and identify missed opportunities. Use call recordings to train staff and improve customer service. Plus, track ROI by attributing calls to specific campaigns and measure the success of your marketing efforts.

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CallDesk

AI-Powered Call Management Solution for Efficiency

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Boost your outbound call performance with predictive dialling. Streamline your workflow and increase agent productivity.

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Our predictive dialler automatically dials numbers from your contact list, only connecting agents to live calls. With advanced analytics, you can track the success of your campaigns and optimise your strategy for better results. CallDesk's user-friendly interface means you can get started in no time.

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CallHippo

Grow through virtual numbers

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4.4
Based on +200 reviews
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Paid version from US$15.00 /month

Streamline your telephony system with advanced features for call routing, IVR, and call recording.

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CallHippo's telephony software offers a powerful solution for businesses looking to enhance their customer communication. With features such as call routing, IVR, and call recording, you can easily manage and improve your call handling processes.

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CallHub

Enhance Telecommunication Strategy with SMS & Call Solutions

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4.4
Based on +200 reviews
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Streamline your telephony operations with this SaaS software. Enjoy features such as call tracking, automated messaging, and call recording.

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With this software, you can easily manage your calls and messages from one platform. The call tracking feature allows you to monitor call volume and quality, while the automated messaging feature saves time and ensures consistency. The call recording feature is useful for training and quality control purposes.

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CALLR

Turn conversations into actionable data

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4.6
Based on 76 reviews
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Automate customer interactions with IVR software. Streamline communication and reduce wait times with customisable menus and voice recognition technology.

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CALLR's IVR software allows businesses to provide efficient and personalised customer service. With the ability to create custom menus and utilise voice recognition technology, customers can easily navigate through the system and get the help they need. This streamlines communication and reduces wait times, leading to increased customer satisfaction.

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CallRail

Enhance Marketing Strategy with Call Tracking Software

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4.5
Based on +200 reviews
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Record and track your incoming calls with ease. Gain valuable insights into your customers' behaviour and improve your business performance.

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With this call recording software, you can capture every conversation in detail and analyse them to gain insights into your customers' preferences, concerns and opinions. You can also track the source of the call, so you can see which marketing campaigns are driving the most traffic to your website.

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CallShaper

Revolutionise Your Sales with Call Centre Software

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4.9
Based on 135 reviews
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Boost your call centre's productivity with a powerful predictive dialer software. Increase agent talk time and call volumes while reducing idle time and dropped calls.

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Predictive dialer technology allows the software to automatically dial multiple numbers simultaneously, connecting agents to live calls only. Features like call recording and real-time reporting help managers monitor and improve performance.

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CenterWare Predictive Dialler

Efficient Call Management Software for Contact Centres

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Boost productivity with advanced call automation software. Increase agent efficiency and optimize call routing with our predictive dialer.

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The predictive dialer feature automatically dials numbers and routes calls to available agents, reducing wait times and increasing call volumes. The software also offers real-time analytics, call recording, and integration with CRM systems for a streamlined workflow.

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Chatra

Engage Customers Instantly with Live Chat Software

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4.7
Based on +200 reviews
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Enhance your customer support experience with an intuitive chat and chatbot software that offers real-time communication and automation.

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Chatra allows you to respond to customers' queries on-the-go, track their behaviour, and proactively engage with them through automated messages. With its user-friendly interface, you can manage multiple conversations simultaneously, customise the chat widget to match your brand, and access analytics to monitor your performance.

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Cingo

Streamline Customer Support with Advanced Solutions

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Connect with your team instantly with our powerful messaging software. Stay on top of projects with real-time updates and collaboration tools.

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With our instant messaging software, you can easily share files, start group chats and video calls, and even integrate with your favourite apps. Say goodbye to long email chains and hello to streamlined communication.

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Buffer

Save time in your social network management

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4.5
Based on +200 reviews
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Paid version from US$99.00 /month

Streamline your social media management with powerful tools for scheduling, analytics, and team collaboration.

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With intuitive dashboards and customisable reports, easily track performance and engagement across all your channels. Plus, seamless integration with popular platforms like Instagram and Facebook make it easy to manage your brand's online presence.

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Clipster

Advanced Video Editing for Creative Professionals

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Manage, share and collaborate on videos with ease. Customisable access rights and extensive analytics ensure streamlined workflows.

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With Clipster's intuitive interface, organising and finding videos is effortless. Its powerful analytics provide insights into viewer behaviour, while customisable access rights and collaboration tools simplify workflows.

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CloudAstrix ISP Suite

Comprehensive ISP Management Solution with Automation

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This telephony software offers advanced call routing and management, IVR, and call recording features.

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With CloudAstrix ISP Suite, businesses can customize call routing based on time, location, and agent availability. Its IVR system allows customers to self-serve, while call recording helps in quality assurance and compliance. The software offers flexible deployment options, including cloud-based and on-premise solutions.

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CloudCall

Enhance Your Business Communication with VoIP Solutions

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4.0
Based on +200 reviews
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Streamline your communication with a telephony software that integrates with your CRM, improves productivity and call quality, and offers advanced analytics.

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With our telephony software, you can make and receive calls directly from your CRM, saving time and reducing errors. Our software offers call recording, call analytics, and real-time reporting to help you track performance and identify areas for improvement.

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Collect MailSync

Revolutionise Your Email Marketing Automation

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Boost your email productivity with our email tool. Automate email syncing, backup and archiving. Stay organised and save time.

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Our email tool, Collect MailSync, offers seamless integration with your email accounts. It automatically syncs your emails, contacts and calendars across devices, providing you with a backup and archive solution. With Collect MailSync, you can easily manage your emails, stay organised and save valuable time.

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Communications software: purchase guide

What is business communication?

Communication solutions are multiplying to accompany you in your communication plan. Communication actions can be very expensive and that is why they must be optimized so that they can achieve their intended purpose. We recommend that you rely on the communication tools at your disposal in order to succeed in your communication strategy.

What is corporate communication?

Corporate communication can be internal or external.

  • External communication: This is the message you will convey to your customers, prospects and competing companies. It is essential to develop a coherent communication policy. Carry a positive image that matches the spirit of your business and the products or services you offer.
  • Internal communication: This is the communication that is put in place at the heart of your business. It encompasses the possibility of conveying the message quickly, under the best conditions, but also the most optimal way to exploit it. The means of communication must be chosen with great care. It will also affect the atmosphere between you and your employees.

What are the communication tools at your disposal?

To build a solid communication plan, use the features of the available communication tools:

  • Messaging and instant messaging: Send emails for asynchronous communication or chat with your collaborators or prospects via instant messaging for synchronous communication.
  • Online video conferencing: Imagine your meetings differently by using video to converse with your customers or collaborators who are distant or can not move. Do not waste time on the move and favor a stronger link with regular video conferencing.
  • Social network management software: Control your publications and make statistics to estimate the impact of your marketing strategy.
  • The dematerialization of your documents: Transfer files to your employees in one click and make a quick search to consult a file filed by another person.
  • Desktop publishing: Print your flyers, posters or commercial documents in an automated way by printing your scanned files and in large volumes.
  • Creating and Sending Mail: Automate recurring tasks like reminder emails with software that connects you to a print and distribution center.
  • SEO software: It helps you boost the consultation of your publications on your website by selecting keywords and SEO techniques to optimize them. Thus your website appears quickly in search engine research by changing the editorial quality of your content.
  • VoIP (VoIP over IP): Communicate through your company's Internet network and operate a dematerialized switchboard!

And why are communication tools an asset for your company?

Institutional communication is a real challenge for the development of your business and is part of your marketing strategy.

The advantages of these communication tools are:

  • Quick access to all your emails online or offline
  • Easy sharing of information with all your employees
  • Optimization of communication objectives
  • The possibility of sharing a mailbox or a folder on which you work in collaboration;
  • More efficient document management
  • Communication media more readily available;
  • Good information flow management within your company
  • Face the competition by being competitive and responsive;
  • Harmonization of your internal and external communication;
  • A gain in market share and a positive evolution of the image of your company.

Free or paid tools?

You will find software solutions and communication tools in free version, with licenses or in SaaS mode. Feel free to compare offers and test them because they are often associated with a free trial version.

But do not skimp on the investment of strong and powerful communication tools just to save money. The communication policy of your company is a strong lever for development and greatly influences the evolution of your company. It is also important to offer your employees the opportunity to work in good conditions, find information quickly and to view or exchange files without any obstacles.


Communication techniques will impact your reputation and the visual identity of your company. To develop a sophisticated communication strategy, choose the many communication tools that are available to you!