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Communications Software

Communication software is designed to facilitate the sharing of information between employees or with external individuals: chat, voice calls, videoconferencing, screen sharing, social networks and much more.

Communications : related categories

Our selection of 652 communications software

HelpOnClick Live Chat

Boost Customer Engagement with Live Chat Solutions

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Boost website engagement with real-time customer support using chat and chatbot software.

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HelpOnClick Live Chat offers a user-friendly interface, customisable chat windows, and automated chatbots for 24/7 support. Gain insights with visitor analytics and connect with customers on-the-go with the mobile app.

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Hiri

Efficient Email Management for Busy Professionals

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4.0
Based on 5 reviews
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Boost your email productivity with this top email tool. Smart features like email tracking, scheduling, and snoozing make managing your inbox a breeze.

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With this email tool, you can prioritize your emails with ease thanks to its advanced filtering and tagging options. Plus, its user-friendly interface and seamless integration with other apps will make your email management a pleasure.

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Hive Streaming

Enhanced Video Delivery for Seamless Streaming

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5.0
Based on 6 reviews
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Stream videos seamlessly and securely with this video management software.

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Hive Streaming offers a range of features to ensure high-quality video streaming, including adaptive bitrate streaming, multicast delivery, and network optimization. With its secure and efficient delivery, you can easily distribute your video content to your audience, whether it's for internal training or external marketing purposes.

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Hot Prospector

Advanced Sales Prospecting Software for Success

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4.3
Based on 28 reviews
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Call tracking software that records calls, logs caller information and provides analytics to help businesses improve their communication strategies.

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Hot Prospector's call tracking software allows businesses to monitor and analyse inbound and outbound calls, track caller demographics and view call logs. With advanced analytics, businesses can optimise their communication strategies to increase sales and improve customer satisfaction.

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Pexels

Discover Exceptional Free Stock Photos

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4.6
Based on +200 reviews
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Easily create stunning videos with advanced editing tools and a vast library of high-quality media.

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With intuitive drag-and-drop functionality and customizable templates, Pexels Video Editing software allows you to bring your vision to life. Access thousands of royalty-free videos, images and music tracks to elevate your content.

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Pixabay

Discover Limitless Free Images for Every Project

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4.5
Based on +200 reviews
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Create professional videos with ease. Edit, trim, and add effects to your clips with this powerful video editing software.

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Whether you're a beginner or professional, this software offers a user-friendly interface and a wide range of features to enhance your videos. From text overlays to audio mixing, you can easily create stunning videos for any occasion.

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inContact Call Recording

Advanced Call Recording Solution for Contact Centres

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Record calls for quality assurance and training purposes with this call recording software.

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The software allows you to easily search and retrieve recordings, as well as monitor agent performance and comply with regulatory requirements. Its user-friendly interface and customizable settings make it a valuable tool for businesses of all sizes.

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Infantry

Streamlined Workforce Management Software for Efficiency

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Streamline your communication with our instant messaging software. Enhance your team’s productivity with real-time messaging and file sharing.

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Our instant messaging software allows you to communicate effectively with your team. Its real-time messaging and file sharing features help you streamline your communication, making it easier to collaborate and get work done efficiently. Say goodbye to long email threads and missed messages, and hello to increased productivity.

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Insight Signals

Advanced Market Analysis Software for Insights

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Boost your email marketing with advanced analytics and insights.

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Get real-time data on email performance, customer behaviour, and engagement rates. Use A/B testing and segmentation to optimise campaigns for maximum impact.

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InterCall

Effortless Business Communication Solutions

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Conduct web meetings and video conferences with ease using this web conferencing software.

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Share your screen, record sessions, and collaborate in real-time with participants from anywhere in the world. Perfect for remote teams and online education.

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INVOX

Intelligent Business Communication Software

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4.9
Based on 32 reviews
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Record and manage your calls with ease using this software. Stay compliant with regulations and improve customer service with call analytics.

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This call recording software provides a secure and user-friendly way to record and store calls. With advanced analytics, you can gain insights into customer behaviour and improve your business processes. Ensure compliance with regulations and maintain a high level of customer service with INVOX.

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Journease

Streamline Your Logistics with Intelligent Management

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4.8
Based on 15 reviews
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Streamline your courier operations with this SaaS software. Manage orders, track deliveries and generate reports with ease.

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Say goodbye to manual processes and hello to efficiency. This software's intuitive interface allows you to manage orders, assign drivers and track deliveries in real-time. Generate insightful reports to help you make data-driven decisions and improve your courier operations.

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JustCall

Use Local Phone Numbers Worldwide

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4.3
Based on +200 reviews
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Paid version from US$20.00 /month

Boost communication with advanced telephony features. Make and receive calls, send SMS and record conversations with ease.

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JustCall offers a powerful telephony solution with features such as call routing, IVR, and voicemail transcription. It integrates with popular CRMs, allowing users to make calls and send SMS directly from their CRM. The software also offers call monitoring and analytics for businesses to improve their customer service.

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Benefits of JustCall

check Set up your own call centre abroad in under 5 minutes

check Keep your team mobile: it works on any device!

check Provide the best customer experience with local numbers

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KANA Email Management

Efficient Email Management for Streamlined Operations

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Streamline your email management with advanced automation and routing tools. Improve your response time and customer satisfaction.

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With KANA Email Management, you can easily prioritise and categorise emails, track responses and automate follow-ups. The software also offers real-time monitoring and reporting to help you optimise your team's performance.

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Keluro

Streamlined Email Collaboration for Modern Teams

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Boost your email productivity with this powerful email tool that streamlines your inbox and enhances your communication.

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With advanced features such as email tracking, email scheduling, and email templates, this software helps you stay on top of your inbox and focus on what matters most. Its intuitive interface and customisable settings make it easy to use and adapt to your needs, saving you time and reducing email-related stress.

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Kixie PowerCall

Boost Sales with Reliable Call Automation

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4.7
Based on +200 reviews
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Streamline your calls with powerful VoIP software. Automate dialing, logging, and recording to save time and boost productivity.

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With Kixie PowerCall, you can integrate seamlessly with your CRM and gain access to advanced analytics. Enjoy features like local presence dialing, call coaching, and more to improve your sales team's performance.

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Skype

Revolutionise Communication with Advanced Voice & Video Calls

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4.3
Based on +200 reviews
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Paid version from €1.70 /month

Connect with anyone, anywhere through seamless video communication with this software. Share your screen, collaborate on projects, and stay connected with ease.

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With this software, you can easily set up video conferences with up to 50 participants, making it perfect for remote teams or large presentations. Additionally, the software offers instant messaging and file sharing capabilities, allowing for seamless collaboration.

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Benefits of Skype

check 250 participants per meeting

check "Enterprise-Grade" security

check Centralised user management

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LinkedChat

Streamlined Communication for Businesses

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4.4
Based on 94 reviews
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Boost communication with AI-powered chatbot & live chat. Automate customer service, sales & lead generation.

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LinkedChat's chat and chatbot software provides a seamless communication experience for businesses. Its AI-powered chatbot automates customer service, sales and lead generation, while the live chat feature enables real-time interactions with customers. This boosts customer satisfaction and helps businesses save time and resources.

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LIVE+

Streamline Broadcast Management Effortlessly

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Streamline video management with advanced tools for organisation, editing, and sharing.

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LIVE+ offers a user-friendly interface to manage video content, including customisable metadata, automated workflows, and secure access controls for sharing and collaboration. Its powerful editing tools allow for easy trimming, cropping, and captioning, while its analytics provide valuable insights into video performance.

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LiveVox

Enhanced Contact Centre Efficiency Solution

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4.5
Based on +200 reviews
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Boost your call centre productivity with a predictive dialer software. Automate your workflow and increase your agents' efficiency.

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With predictive dialer software, you can streamline your call centre operations by automating the dialing process, filtering out answering machines and busy signals, and connecting agents only to live calls. This maximizes the number of calls made and increases the efficiency of your agents.

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Communications software: purchase guide

What is business communication?

Communication solutions are multiplying to accompany you in your communication plan. Communication actions can be very expensive and that is why they must be optimized so that they can achieve their intended purpose. We recommend that you rely on the communication tools at your disposal in order to succeed in your communication strategy.

What is corporate communication?

Corporate communication can be internal or external.

  • External communication: This is the message you will convey to your customers, prospects and competing companies. It is essential to develop a coherent communication policy. Carry a positive image that matches the spirit of your business and the products or services you offer.
  • Internal communication: This is the communication that is put in place at the heart of your business. It encompasses the possibility of conveying the message quickly, under the best conditions, but also the most optimal way to exploit it. The means of communication must be chosen with great care. It will also affect the atmosphere between you and your employees.

What are the communication tools at your disposal?

To build a solid communication plan, use the features of the available communication tools:

  • Messaging and instant messaging: Send emails for asynchronous communication or chat with your collaborators or prospects via instant messaging for synchronous communication.
  • Online video conferencing: Imagine your meetings differently by using video to converse with your customers or collaborators who are distant or can not move. Do not waste time on the move and favor a stronger link with regular video conferencing.
  • Social network management software: Control your publications and make statistics to estimate the impact of your marketing strategy.
  • The dematerialization of your documents: Transfer files to your employees in one click and make a quick search to consult a file filed by another person.
  • Desktop publishing: Print your flyers, posters or commercial documents in an automated way by printing your scanned files and in large volumes.
  • Creating and Sending Mail: Automate recurring tasks like reminder emails with software that connects you to a print and distribution center.
  • SEO software: It helps you boost the consultation of your publications on your website by selecting keywords and SEO techniques to optimize them. Thus your website appears quickly in search engine research by changing the editorial quality of your content.
  • VoIP (VoIP over IP): Communicate through your company's Internet network and operate a dematerialized switchboard!

And why are communication tools an asset for your company?

Institutional communication is a real challenge for the development of your business and is part of your marketing strategy.

The advantages of these communication tools are:

  • Quick access to all your emails online or offline
  • Easy sharing of information with all your employees
  • Optimization of communication objectives
  • The possibility of sharing a mailbox or a folder on which you work in collaboration;
  • More efficient document management
  • Communication media more readily available;
  • Good information flow management within your company
  • Face the competition by being competitive and responsive;
  • Harmonization of your internal and external communication;
  • A gain in market share and a positive evolution of the image of your company.

Free or paid tools?

You will find software solutions and communication tools in free version, with licenses or in SaaS mode. Feel free to compare offers and test them because they are often associated with a free trial version.

But do not skimp on the investment of strong and powerful communication tools just to save money. The communication policy of your company is a strong lever for development and greatly influences the evolution of your company. It is also important to offer your employees the opportunity to work in good conditions, find information quickly and to view or exchange files without any obstacles.


Communication techniques will impact your reputation and the visual identity of your company. To develop a sophisticated communication strategy, choose the many communication tools that are available to you!