Document360 : The advanced knowledge base that scales SMBs to enterprises

Document360 is an advanced knowledge base software designed to cater for SMBs to large enterprises. It provides a versatile platform for managing both public and private documentation, making it ideal for industries such as SaaS, IT, Healthcare, Education, Manufacturing, and Finance.

This platform enables technical writers, product managers, and documentation managers to create, organise, and maintain extensive documentation libraries.

With its powerful AI-powered search capabilities and multi-language support, Document360 facilitates effective knowledge sharing and improves overall operational efficiency.

Why switch to Document360?

Organisations dealing with high support load, disorganised information, or outdated documentation platforms can greatly benefit from Document360’s robust feature set. The software offers a scalable solution for companies looking to streamline their documentation processes while providing excellent support for complex use cases like SOPs, user manuals, and employee handbooks.

Overview of Document360’s Features & Benefits

• AI-Powered Content Creation and Search with the feature ‘Ask Edy’. Not only does it enhance search capabilities, but it also helps content creators by suggesting tags, SEO descriptions, and prompts for writing articles. This accelerates the documentation process, making it easy for teams to maintain up-to-date and well-structured knowledge bases.

• Supporting over 50 languages, Document360 enables businesses to create documentation in multiple languages, making it accessible to global audiences and reducing the need for external translation services.

• With its extensive customisation options, Document360 allows companies to align the knowledge base with their brand identity. Additionally, enterprise-level access control ensures that sensitive information is protected, making the platform suitable for internal and external documentation use cases.