SAS Intelligence Client 360 offers a robust solution for businesses aiming to understand their customers better and enhance their marketing strategies. Designed for marketing professionals, it stands out with its data integration capabilities, customer journey analytics, and real-time personalisation.

What are the main features of SAS Intelligence Client 360?

Data Integration and Management

Efficiently handle large volumes of data from various sources, ensuring that you have a holistic view of your customer base. This feature allows seamless connection and integration of disparate data, making it possible to connect online and offline interactions efficiently. Key advantages include:

• Comprehensive customer profiles
• Access to real-time data updates
• Easy data cleaning and organisation tools

Customer Journey Analytics

Track and analyze the complete customer journey to understand their behaviour and preferences. This capability enables businesses to compile insights across multiple channels, providing a deep understanding of customer interactions and facilitating better decision-making and strategy formulation. Highlights include:

• Multi-channel journey mapping
• Predictive analytics for targeted engagement
• In-depth behavioural insights

Real-Time Personalisation

Deliver personalised content and offers to customers at the right moment based on their current behaviour and preferences. This feature enhances customer engagement, satisfaction, and loyalty by tailoring their experience to match their needs and expectations. Benefits include:

• Dynamic content delivery
• Adaptive customer engagement strategies
• High conversion potential through tailored interactions

Advanced Analytical Tools

Utilise powerful analytics to draw actionable insights from your data. SAS Intelligence Client 360 provides tools that enable deep analysis and reporting, helping businesses to make informed decisions swiftly. This fosters a data-driven culture that can result in superior marketing performance. Notable tools include:

• Advanced segmentation techniques
• Customisable dashboards and reports
• Comprehensive trend analysis capabilities